[What is keyword intent?](
What is Keyword Intent?
Keyword intent represents the userâs purpose for the search. Itâs what the user is likely to do when searching for a particular phrase. Or, to be more precise, itâs what we think the user is likely to do since we cannot always be sure.
Keyword intent is undoubtedly the most important concept when it comes to keyword research. It helps you meet the usersâ needs better and match your content and landing pages to their intentions. Analyzing keywords by intent is thus your first step when diagnosing conversion issues when it comes to search referrals.
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Analyzing keywords by intent should be your first step when diagnosing conversion issues.
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The 4 Types of Keyword Intent
There are four types of keyword intent:
- Commercial âhigh intentâ intent
- Informational intent
- Transactional intent
- Navigational intent
Letâs quickly see what each of these means.
1. Commercial, or High, Intent
This type can also be referred to as âbuy nowâ intent. It signifies a strong intention on the part of the searcher to act (to buy, join, subscribe, etc.). Usually, these will be keyword phrases containing the following modifiers:
- Buy (online)
- Coupon (code)
- Deals
- Free shipping, etc.
People are most likely to commit to purchase as a result of these types of searches.
2. Informational Intent
Informational intent, on the other hand, means that the searcher is willing to find out more about the concept. Itâs probably not a good idea to try selling anything to them outright, but these could be good for developing [âgatedâ content](=) and collecting emails. Queries with purely informational intent could contain the following modifiers:
- "How to . . ."
- "Why . . ."
- "Best way to . . ."
- "History of . . ."
- "Anatomy of . . ."
- "What . . . means"
3. Transactional Intent
Transactional intent lies somewhere in the middle of commercial and informational intent. Simply put, these queries can represent both the purpose to buy and to read more about the concept. With the right content and setup, these searchers may buy things or be convinced to buy somewhere further into the conversion funnel. These queries can contain words like:
- ". . . Reviews"
- ". . . vs . . ."
- "Best . . ."
- "Top 10 . . ."
4. Navigational Intent
Keywords that contain brand names signal navigational intent, meaning a searcher knows exactly where theyâre headed. Brand name searches are your assets. If a person types in your brand name when searching, they already know exactly what they want; you just need to give that to them.
[Navigational intent](
What you need to do here is to make sure:
- Those searchers will land on your site, so your assets rank in top three for those queries.
- Your website will satisfy their need in the best possible way: The landing page will offer them all the answers and/or let them perform the intended action
Pay close attention to search queries that contain your brand name, and monitor your site rankings for all of them.
How to Identify Keyword Intent
In most cases, youâll be able to use your common sense when determining the search query intent. In many cases, itâs pretty obvious whether a user intends to buy, research, or navigate to a particular website.
Google has been working on identifying user search intent in the best possible way for at least a decade now, so youâll be able to pick up some cues by simply searching Google. Namely, Googleâs so-called âUniversalâ search is the search giantâs attempt to [meet the searcherâs needs](=) and give them what they need right within the search results. In most cases, these types of search results will signal the userâs intent (as Google perceives it):
- âQuick-answerâ search boxes (those giving you a short answer on top of search results) signal information intent.
- âPeople Also Askâ boxes also signal informational intent.
- Googleâs shopping results signal âhigh-intentâ search queries.
- Googleâs local results and knowledge graph tend to signal navigational queries.
- So does the âSearch in Searchâ feature.
[Google search intent](
You can use [Serpstat]( to see which types of âuniversalâ search results from any given query triggers:
[Serpstat](
You can also use Serpstat filters to restrict your search to queries triggering a particular search type (and hence a particular intent):
[Serpstat](
This is a very useful trick when you are working on a specific marketing strategy. For example, when creating an editorial calendar, you can use Serpstat to research keywords triggering âPeople also askâ results, revealing obvious informational intent.
How to Organize Keywords for Better Conversions
Being an integral part of keyword research, intent helps you create a more organized content strategy aiming at happier customers and better conversions. The first step is to organize keyword phrases by intent:
- Keywords with informational intent are straightforward content ideas to send to your content development team.
- Keywords with transactional intent, which could include content ideas (product lists, product comparison, product FAQ, product manuals, etc.) that smoothly walk the reader down the conversion channel.
- Keywords with commercial intent: If you have a product to match, refer to your SEO team to figure out how to better optimize product pages for them to rank for these queries. Alternatively, these can be product bundles (product lists) or other types of âbuy nowâ landing pages that could match the exact high intent query.
- Keywords with navigational intent may be further organized by intent: Some of these queries will have âbuy nowâ intent, while others may signal transactional intent (e.g. potential customers researching your product reviews). Some of these should be sent to your reputation management team, while some of these will help your sales or customer teams to better meet your clientsâ expectations. Most of these queries will be useful for more than one team.
Next, organize your keyword lists further by a required action:
- Some keywords may be good ideas for new content or new landing pages.
- Some keywords may be used to optimize or update old pages.
Finally, organize those keywords by landing page type. Informational and transactional queries may call for different types of content and landing page to better satisfy the usersâ needs. For example, you can decide to create:
- Blog posts (lists of products for an upcoming holiday, gift ideas, etc.)
- FAQ pages (especially if these are navigational queries)
- On-site glossaries (if you are in an industry full of complicated terms)
- Various [types of cornerstone content]( (also referred to as âcontent upgradesâ)
You can use Excel or Google Spreadsheets to organize your keywords using multiple labels. You can go through your keyword lists and organize them by intent, required action, and the type of the landing page you plan to create.
[Using spreadsheets for keyword organization](
View and copy this template [here](=).
You can then integrate those spreadsheets into a marketing dashboard or project management platform like [Cyfe]() or [Trello]( (or any of these [other options]() for easier sharing.
[Integrating keyword research with project management platform](
Working with keywords takes time, but it defines your future marketing strategy on many levels, so donât rush things! Targeting user intent when planning and optimizing your content makes your whole digital strategy much better organized and more conversion-oriented. With the above analysis, suddenly each of your web pages has a purpose.
The post [How Keyword Intent Can Boost Your Conversion Rate]( appeared first on [Convince and Convert: Social Media Consulting and Content Marketing Consulting](=).
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