The Ten Key Features You Need in a Service Desk Solution

[Computerworld]( Access to the latest Computerworld content from our sponsors. [Featured Image]( [The Ten Key Features You Need in a Service Desk Solution (Sponsored by Quest Software)]( In many ways, the service desk acts as the face of the IT department. It enables most interactions between users and IT, including problem reporting and resolution, and it sets the tone for support initiatives across an organization. [Read More ▶]( [Featured Image]( [How to Calculate E-Signature ROI (Sponsored by OneSpan)]( Organizations of all sizes are adopting electronic signatures as part of their digital business processes. But without a detailed ROI case, e-signature project teams can end up underestimating the value or may have difficulty defending the priority of the project. [Learn More ▶]( [Domo Ranks Highest in Customer Satisfaction Survey (Sponsored by Domo)]( This business Intelligence (BI) survey from the Business Application Research Center (BARC) is the world‘s largest and most comprehensive survey of business intelligence end users. [Read More ▶]( [Featured Image]( [Workplace Efficiency: The Great Technology Divide Between Generations - Or Not (Sponsored by Lenovo)]( The world today is seeing a seismic shift in the workplace. Never before has there been such a meld of generations within the same workforce. [Learn More ▶]( SUBSCRIPTION SERVICES You are currently subscribed as {EMAIL}. If you do not wish to receive future mailings from Computerworld's Online Resources, [unsubscribe](. When accessing content promoted in this email, you are providing consent for your information to be shared with the sponsors of the content. Please see our [privacy policy]( for more information. Copyright 2018 | Computerworld | 492 Old Connecticut Path | Framingham MA 01701 | [www.computerworld.com](.