Help Desk Trends, Advancing Your Tech Workforce with CompTIA Membership, and More

CompTIA Quick Reads [CompTIA Home]( [2021 Help Desk Trends]( The More Things Change, The More They Stay the Same: 2021 Help Desk Trends As the pressure to innovate takes focus away from certain core technical support functions, CompTIA’s newest research suggests that the need for help desk support is more important than ever. [Read More]( Advance Your Technology Workforce with CompTIA Membership CompTIA is focused on advancing the technology workforce through diversity and inclusion efforts and strengthening the talent pipeline—and your membership gives you access to programming, resources, tools and more as well as the opportunity to influence these critical areas. [Read Now]( [Advance Your Technology Workforce with CompTIA Membership]( 5 Benefits of Being a CompTIA Volunteer CompTIA is dedicated to advancing the tech industry—from supporting solution providers to providing thought leadership to training the IT workforce. But none of this work would be possible without the contributions of our volunteers, such as our community and council members. [Read More]( [Benefits of Being a CompTIA Volunteer]( Trend Watch: MSPs are Offering Higher Level Services Carolyn April, senior director of industry analysis at CompTIA, shares data from the 2021 Trends in Managed Services survey that highlights the higher-level consulting and solution selling services that MSPs are now offering. [Watch Now]( [Trend Watch]( Follow us: [twitter]( [YouTube]( [LinkedIn]( CompTIA 3500 Lacey Road, Suite 100 Downers Grove, IL 60515 [Contact Us]( | [Unsubscribe]( View email [in a browser](.