ACCENTURE - CURRICULUM VITAE (CV) REQUIRED

Role : SW/Application Tech Support Practitioner Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must Have Skills : IBM z/OS Good To Have Skills : Job Control Language (JCL) Job Requirements : Key Responsibilities : 1Monitoring of system and respond to warnings on consoles, Spool, health-check and other automation tools2Perform IPL and HMC operations 3Manage incidents through complete lifecycle and reporting 4RMF configuration and reporting 5DASD/storage management 6RACF administration 7Support DR 8Provide permanent fixes for recurring issues via Problem management9Review and enhance documentation Technical Experience : 1Knowledge of z/OS functions2Experience in using consoles and other monitoring tools 3Expertise with more than one popular batch scheduling tools - OPC, CA-7, Control-M4Expertise to perform IPL and knowledge of HMC operations 5Knowledge of RACF Administration 6Knowledge of SMF, RMF WLM 7Catalog management8Knowledge of SMS and DFSMS functions9Storage and backup - tools, utilities10Knowledge of JCL, IBM ISV Utilities Professional Attributes : 1Technical Competency 2Problem-Solving Skills 3Communication Skills 4Honesty 5Work Ethic 6Flexibility 7Loyalty 8Determination and Persistence 9Ability to Work in Harmony with Co-Workers10Willingness to improvise self knowledge base and skills Educational Qualification : 1Bachelor of Computer Engineering2Bachelor of Computer Science3Bachelor of Science with special Additional Information : 11Implement automatic backup and migration DFSMShsm 12 SMF configuration, WLM management 13RACF [APPLY NOW]( --