Will AI help to reboot the metaverse? [CMSWire]() Editor's Note
[Today, we're diving headfirst into a landscape you might've thought was exclusively the reserve of Star Trek and Ready Player One: the metaverse. But hold onto your hats because this isnât science fiction. We're past the hype, and the reality is knocking on our doorstep, albeit with an AI assistant. Oh, and it's not just for your tech-savvy niece or nephew who spend their weekends gaming in VR. We're talking about the big dogs â Google, Meta, Microsoft, they're all in the mix. The metaverse is crawling out of its cradle, and it has the potential to revolutionize how we socialize, work, and yes, even shop, all while bringing a new digital economy along for the ride. That's the now. But where's it heading? What role will AI play in shaping its evolution? And perhaps most importantly, how will it impact the realm of marketing? Buckle up, dear reader, because it's time to talk AI, the metaverse and just why the heck you should care. Dive in and enjoy, and don't forget, the future's not as far off as you think.]( article]( â Rich Hein, CMSWire Editor-in-Chief
Got any thoughts on this topic? [Hit us up](mailto:rich@simplermedia.com?subject=Networking with CMSWire) Featured E-Book [Bridging the CX Divide]() This e-book provides you with valuable insights and strategies to help you build stronger bridges and make better connections with your customers.
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