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Metaverse: The Next Marketing Frontier

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cmswire.com

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today@reading.cmswire.com

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Mon, May 29, 2023 11:00 PM

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Will AI help to reboot the metaverse? Editor's Note — Rich Hein, CMSWire Editor-in-Chief Got an

Will AI help to reboot the metaverse? [CMSWire]() Editor's Note [Today, we're diving headfirst into a landscape you might've thought was exclusively the reserve of Star Trek and Ready Player One: the metaverse. But hold onto your hats because this isn’t science fiction. We're past the hype, and the reality is knocking on our doorstep, albeit with an AI assistant. Oh, and it's not just for your tech-savvy niece or nephew who spend their weekends gaming in VR. We're talking about the big dogs — Google, Meta, Microsoft, they're all in the mix. The metaverse is crawling out of its cradle, and it has the potential to revolutionize how we socialize, work, and yes, even shop, all while bringing a new digital economy along for the ride. That's the now. But where's it heading? What role will AI play in shaping its evolution? And perhaps most importantly, how will it impact the realm of marketing? Buckle up, dear reader, because it's time to talk AI, the metaverse and just why the heck you should care. Dive in and enjoy, and don't forget, the future's not as far off as you think.]( article]( — Rich Hein, CMSWire Editor-in-Chief Got any thoughts on this topic? [Hit us up](mailto:rich@simplermedia.com?subject=Networking with CMSWire) Featured E-Book [Bridging the CX Divide]() This e-book provides you with valuable insights and strategies to help you build stronger bridges and make better connections with your customers. [Read Now]() Today's Reading [Unleashing AI's Marketing Potential in the Metaverse]() [Unleashing AI's Marketing Potential in the Metaverse]() AI has the potential to make the metaverse more immersive, interactive and accessible, while maintaining a secure and respectful environment. [Getting Full Benefits of AI-Human Collaboration in Customer Service]() [Getting Full Benefits of AI-Human Collaboration in Customer Service]() How AI and human collaboration, known as collaborative intelligence, is enhancing customer service by leveraging the strengths of each. [From Data Collection to Action: IoT Drives Customer-Centric Innovation]() [From Data Collection to Action: IoT Drives Customer-Centric Innovation]() How IoT data is revolutionizing industries, enhancing products and optimizing customer experiences. Generative AI Meets CX [In this episode of CX Decoded, Brianna Langley Henderson, a seasoned CX practitioner, delves deep into the implications of introducing generative AI into business organizations.](=/NzA2LVlJQS0yNjEAAAGMCLaVV2lpguMy7y9VHXQI9ENW0wkTxczfsXHR2h653vSbCJDg_py_TWt0a9PUknHI0M4e7fI=) [Generative AI Meets CX](=/NzA2LVlJQS0yNjEAAAGMCLaVV2lpguMy7y9VHXQI9ENW0wkTxczfsXHR2h653vSbCJDg_py_TWt0a9PUknHI0M4e7fI=) [Generative AI Meets CX](/NzA2LVlJQS0yNjEAAAGMCLaVV2lpguMy7y9VHXQI9ENW0wkTxczfsXHR2h653vSbCJDg_py_TWt0a9PUknHI0M4e7fI=) [Generative AI Meets CX](=/NzA2LVlJQS0yNjEAAAGMCLaVV2lpguMy7y9VHXQI9ENW0wkTxczfsXHR2h653vSbCJDg_py_TWt0a9PUknHI0M4e7fI=) [Generative AI Meets CX](/NzA2LVlJQS0yNjEAAAGMCLaVV2lpguMy7y9VHXQI9ENW0wkTxczfsXHR2h653vSbCJDg_py_TWt0a9PUknHI0M4e7fI=) [3 Companies Getting Customer Experience Right]() [3 Companies Getting Customer Experience Right]() With all the options consumers have at their fingertips, why would anyone continue engaging with a brand that has let them down? [What Consumer Data Matters for Measuring Customer Success]() [What Consumer Data Matters for Measuring Customer Success]() Discover the crucial consumer data metrics you must track in order to measure and improve your customer success. [Customer Education: Cooking up a Successful Content Strategy ]() [Customer Education: Cooking up a Successful Content Strategy]() Make a difference with these three key customer education content ideas. [AI-Enhanced Contact Center Platforms for World-Class Customer Service]() [AI-Enhanced Contact Center Platforms for World-Class Customer Service]() The integration of AI technologies into contact center platforms has improved customer experiences while boosting efficiency and performance. [Messagepoint Unveils AI-Generated Content for Customer Communications]() [Messagepoint Unveils AI-Generated Content for Customer Communications]() Messagepoint is debuting enhanced content-production capabilities powered by OpenAI's generative AI. [AI Wonderland: Tech Titans Make Every Day Feel Like Christmas]() [AI Wonderland: Tech Titans Make Every Day Feel Like Christmas]() New AI advancements unleashed during Microsoft Build 2023, ChatGPT goes mobile and more AI news of the week. Featured Report [SPARK Matrix: Speech Analytics, Q1 2023](=/NzA2LVlJQS0yNjEAAAGMCLaVV2lpguMy7y9VHXQI9ENW0wkTxczfsXHR2h653vSbCJDg_py_TWt0a9PUknHI0M4e7fI=) With the information provided in this report, you can make informed decisions about which speech analytics vendor is the right fit for your business needs. [Read Now](=/NzA2LVlJQS0yNjEAAAGMCLaVV2lpguMy7y9VHXQI9ENW0wkTxczfsXHR2h653vSbCJDg_py_TWt0a9PUknHI0M4e7fI=) [Twitter]() [LinkedIn]() [Facebook]() © Simpler Media Group, Inc. 600 California St., 11th floor, San Francisco, CA 94108 USA [Visit CMSWire]() | [Visit CMSWire Connect]() | [Email Preferences]() | [Unsubscribe]()

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