Getting Personal With AI

AI's evolution in ecommerce. [CMSWire]() Editor's Note [AI and ML technologies are reshaping the ecommerce landscape, revolutionizing personalized recommendations, predictive analytics, pricing and promotions, inventory management and fraud prevention. With businesses integrating AI and ML into their ecommerce strategies, a new era of enhanced customer experiences and increased sales is on the horizon. What's on your radar in this arena?]( article]( — Dom Nicastro, CMSWire managing editor Got any thoughts on this topic? [Hit us up]() Featured Guide [Sprinklr Recognized as a Leader in the 2023 Gartner® Magic Quadrant™ for Content Marketing Platforms, for the Fourth Year in a Row]() Download the full report to read more about the evaluation criteria and see how Sprinklr was recognized! [Read Now]() Today's Reading [How AI/ML Transforms Ecommerce Customer Experiences]() [How AI/ML Transforms Ecommerce Customer Experiences]() AI and ML enhance an online retailer’s ability to provide personalized, efficient and seamless shopping experiences. [Twitter]() [Linkedin]() [Facebook]() [The Salesforce Data Fiasco: Some Public Sites Exposing Sensitive Information]() [The Salesforce Data Fiasco: Some Public Sites Exposing Sensitive Information]() Data security should be top of mind in the age of information overload. And yet, we find another exposure, this time impacting some Salesforce public sites. [Twitter]() [Linkedin]() [Facebook]() [How Customer Loyalty Programs Help Identify Buyer Motivations]() [How Customer Loyalty Programs Help Identify Buyer Motivations]() Understanding what makes your customers tick can serve as the foundation for a successful customer loyalty plan. [Twitter]() [Linkedin]() [Facebook]() 'The State of the CMO' Report: Key Findings [Insights from the CMSWire 2023 "State of the CMO" survey, including marketing challenges, changing technology and perspectives on evolving privacy regulations.](=/NzA2LVlJQS0yNjEAAAGLc126ExA8wzhB1tN04s3KEdczMuY3EVgkWjSPMXolEMpd9T1IwT0qnLb82XN2CfzDXpD46RQ=) ['The State of the CMO' Report: Key Findings](=/NzA2LVlJQS0yNjEAAAGLc126ExA8wzhB1tN04s3KEdczMuY3EVgkWjSPMXolEMpd9T1IwT0qnLb82XN2CfzDXpD46RQ=) ['The State of the CMO' Report: Key Findings](/NzA2LVlJQS0yNjEAAAGLc126ExA8wzhB1tN04s3KEdczMuY3EVgkWjSPMXolEMpd9T1IwT0qnLb82XN2CfzDXpD46RQ=) ['The State of the CMO' Report: Key Findings](=/NzA2LVlJQS0yNjEAAAGLc126ExA8wzhB1tN04s3KEdczMuY3EVgkWjSPMXolEMpd9T1IwT0qnLb82XN2CfzDXpD46RQ=) ['The State of the CMO' Report: Key Findings](/NzA2LVlJQS0yNjEAAAGLc126ExA8wzhB1tN04s3KEdczMuY3EVgkWjSPMXolEMpd9T1IwT0qnLb82XN2CfzDXpD46RQ=) [The Secret Sauce: Must-Haves for Exceptional Customer Experience]() [The Secret Sauce: Must-Haves for Exceptional Customer Experience]() If the fundamentals of customer experience aren’t adequately addressed first, none of the extras matter. [Twitter]() [Linkedin]() [Facebook]() [How Martech Vendors Can Contribute to Board Meeting Discussions]() [How Martech Vendors Can Contribute to Board Meeting Discussions]() How considering the CMO's perspective can elevate your product's value proposition, improve marketing methodology and drive success. [Twitter]() [Linkedin]() [Facebook]() [5 CX Strategy Questions to Leverage the Future of AI]() [5 CX Strategy Questions to Leverage the Future of AI]() AI and machine learning are reshaping the customer journey, enriching ecommerce and redefining shopping experiences. [Twitter]() [Linkedin]() [Facebook]() [WebOps: Enhancing Web Experience and Streamlining Complex Systems]() [WebOps: Enhancing Web Experience and Streamlining Complex Systems]() While highly technical and involving a ton of IT, at its core, WebOps is about delighting customers by collaborating around shared goals and business outcomes. [Twitter]() [Linkedin]() [Facebook]() [Master Ethical AI: Provide Personalized Ecommerce Experiences While Protecting Privacy]() [Master Ethical AI: Provide Personalized Ecommerce Experiences While Protecting Privacy]() AI is now pretty much a reality for ecommerce experiences, but brands need to protect customers and themselves with ethical AI. [Twitter]() [Linkedin]() [Facebook]() [ChatGPT Adds Data Management; Google, Meta CEOs Tout AI Progress]() [ChatGPT Adds Data Management; Google, Meta CEOs Tout AI Progress]() ChatGPT debuts latest features, Zuckerberg says Meta is in no longer behind in AI, new branding guidelines for OpenAI, more AI news. [Twitter]() [Linkedin]() [Facebook]() [How to Overcome Obstacles When Implementing AI]() [How to Overcome Obstacles When Implementing AI]() Optimizing artificial intelligence tools requires the right talent and data strategy. Here’s how organizations can take their AI to the next level. [Twitter]() [Linkedin]() [Facebook]() Featured Guide [TransUnion 2023 State of Omnichannel Fraud Report](=/NzA2LVlJQS0yNjEAAAGLc126ExA8wzhB1tN04s3KEdczMuY3EVgkWjSPMXolEMpd9T1IwT0qnLb82XN2CfzDXpD46RQ=) This report reviews omnichannel fraud risk, including risk to the contact centers, and offers recommendations for implementing smarter, more effective fraud prevention strategies. [Read Now](=/NzA2LVlJQS0yNjEAAAGLc126ExA8wzhB1tN04s3KEdczMuY3EVgkWjSPMXolEMpd9T1IwT0qnLb82XN2CfzDXpD46RQ=) [Twitter]() [LinkedIn]() [Facebook]() © Simpler Media Group, Inc. 600 California St., 11th floor, San Francisco, CA 94108 USA [Visit CMSWire]() | [Visit CMSWire Connect]() | [Email Preferences]() | [Unsubscribe]()