Enhance Customer Service With OpenAI's Update...

OpenAI rolls out Web Browser plugin. [CMSWire]() Editor's Note [“With every mind-boggling innovation, us humans still remain critical. ChatGPT wasn't immune. We LOVED the new tech, but we wanted to know from where ChatGPT got its information. It wasn't great at sourcing its findings, something Google search does well with multiple sources for each query. Well, OpenAI hopes it has the answer with its Web Browser plugin rollout, connecting ChatGPT directly to the web. We've talked about the future of search with the arrival of ChatGPT. Well, maybe the future's already here with ChatGPT's Web Browser plugin.”]([View article]( — Dom Nicastro, CMSWire managing editor Got any thoughts on this topic? [Hit us up]() Featured E-Book [Closing the Loop to Surprise, Delight and Retain Customers]() This e-book helps you deliver a VoC program that delivers actionable feedback you can use to improve processes and close the loop with customers. 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[Twitter]() [Linkedin]() [Facebook]() Real-Life Customer Experience Fails — and Lessons Learned [Our CMSWire contributors on this CX Decoded podcast draw on their personal experiences to discuss customer loyalty, customer experience and more.]() [Real-Life Customer Experience Fails — and Lessons Learned]() [Real-Life Customer Experience Fails — and Lessons Learned](/NzA2LVlJQS0yNjEAAAGKwiC8TGVcXTVvE2oUu3VSV_AcCE-Pps7q9RjhOampjG-9HGz5GEDazFIMhadZj2JgQPcJ2wI=) [Real-Life Customer Experience Fails — and Lessons Learned](=/NzA2LVlJQS0yNjEAAAGKwiC8TGVcXTVvE2oUu3VSV_AcCE-Pps7q9RjhOampjG-9HGz5GEDazFIMhadZj2JgQPcJ2wI=) [Real-Life Customer Experience Fails — and Lessons Learned](/NzA2LVlJQS0yNjEAAAGKwiC8TGVcXTVvE2oUu3VSV_AcCE-Pps7q9RjhOampjG-9HGz5GEDazFIMhadZj2JgQPcJ2wI=) [Is Your AI-Generated Content Protected by US Copyright?]() [Is Your AI-Generated Content Protected by US Copyright?]() Marketers creating content using AI need a thorough examination of copyright laws. The good news? The government has issued some guidance. [Twitter]() [Linkedin]() [Facebook]() [Shopify and Google Cloud Team up to Enhance Ecommerce With AI-Driven Search]() [Shopify and Google Cloud Team up to Enhance Ecommerce With AI-Driven Search]() Shopify and Google Cloud announced that Shopify merchants can now leverage AI-powered Google Search and recommendations in their online storefronts. [Twitter]() [Linkedin]() [Facebook]() [Fighting for Relevance: Why CX Needs to Stay Ahead or Risk Falling Behind]() [Fighting for Relevance: Why CX Needs to Stay Ahead or Risk Falling Behind]() Sprinklr CEO and Founder Ragy Thomas explains how contact centers can shift from being cost centers to revenue drivers. 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[Twitter]() [Linkedin]() [Facebook]() Featured Report [The CDP Report 2023]() By examining nearly 12 trillion API calls from the Twilio Segment platform, this report shares the major consumer and business trends observed over the past 12 months. [Read Now]() [Twitter]() [LinkedIn]() [Facebook]() © Simpler Media Group, Inc. 600 California St., 11th floor, San Francisco, CA 94108 USA [Visit CMSWire]() | [Visit CMSWire Connect]() | [Email Preferences]() | [Unsubscribe]()