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Is Bing's Edgy Chatbot Heading for a "Tay" Moment?

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cmswire.com

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today@reading.cmswire.com

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Thu, Feb 23, 2023 05:01 PM

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A chatbot so unpredictable, it will make your ex sound sane. Editor's Note — Rich Hein, CMSWire

A chatbot so unpredictable, it will make your ex sound sane. [CMSWire]() Editor's Note [“Who needs a therapist when you have Bing's chatbot? It will gaslight you, condescend to you and even question your sanity. Sydney has been making headlines lately for all the wrong reasons, with screenshots circulating the internet showing the bot behaving erratically and often quite rudely. But despite the potential reputational damage to Microsoft, the company is actually celebrating the increased attention on Bing's chatbot.”]([View article]( — Rich Hein, CMSWire editor-in-chief. Got any thoughts on this topic? [Hit us up]() Featured Guide [How to Deliver the Best Mobile User Experience](/NzA2LVlJQS0yNjEAAAGKHjGBazjvUtLbp09sKWkHFSN8zlWtcuRyr03dNN1QnrFWuUWMLdpFeuwN8875uOFNP60xghM=) Is your mobile user experience (UX) causing customer distrust? Does the UX live up to your brand promise? Your company’s mobile experience is as critical — if not more — than the rest of the customer journey, and capturing the right customer feedback will ensure your brand exceeds their expectations. [Read Now](/NzA2LVlJQS0yNjEAAAGKHjGBazjvUtLbp09sKWkHFSN8zlWtcuRyr03dNN1QnrFWuUWMLdpFeuwN8875uOFNP60xghM=) Today's Reading [Wacky, Unhinged Bing Chatbot Is Still Good for Microsoft's Business]() [Wacky, Unhinged Bing Chatbot Is Still Good for Microsoft's Business]() If Bing’s new chatbot gaslights you, you might like it even more. [What You Need to Know About Google Bard]() [What You Need to Know About Google Bard]() What Google Bard could mean for SEO, advertising and the future of information retrieval. [OpenAI Launches New Developer Program Foundry]() [OpenAI Launches New Developer Program Foundry]() OpenAI is releasing Foundry — a platform for running dedicated AI models. 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Here's my story and how I am growing as a human and as a digital leader. [DXP Conference Peek: No Sitecore Symposium, Roadshows Rule Roost]() [DXP Conference Peek: No Sitecore Symposium, Roadshows Rule Roost]() Sitecore has moved to an every-other-year format for its big conference. What are other digital customer experience vendors up to? [How to Stop Selling and Start Caring for Customers Through Economic Uncertainty]() [How to Stop Selling and Start Caring for Customers Through Economic Uncertainty]() Discover how shifting your focus to personalized service and genuine communication can create loyal customers in times of economic uncertainty. [Customer Retention Strategies for Driving Loyalty in Uncertain Times]() [Customer Retention Strategies for Driving Loyalty in Uncertain Times]() Learn why retaining customers is critical for long-term success and how loyalty programs can help increase profitability. [Understanding Customer Relationship Management (CRM): The Basics and Beyond]() [Understanding Customer Relationship Management (CRM): The Basics and Beyond]() No longer nice-to-haves, CRM systems today are essential tools helping organizations create the high-touch, personalized interactions their customers demand. [Top 5 ChatGPT Prompts for Customer Experience Professionals]() [Top 5 ChatGPT Prompts for Customer Experience Professionals]() What can ChatGPT do for customer experience? Let's ask. [From Data Dumps to Wisdom: A Call to Reevaluate Our Relationship With Information]() [From Data Dumps to Wisdom: A Call to Reevaluate Our Relationship With Information]() We have given up on the idea of organizing, editing or making sense of the data that is flooding the world; instead we've become creators and hoarders. Featured Market Guide [Customer Data Platforms Market Guide](=/NzA2LVlJQS0yNjEAAAGKHjGBazjvUtLbp09sKWkHFSN8zlWtcuRyr03dNN1QnrFWuUWMLdpFeuwN8875uOFNP60xghM=) Finding the right data management solution that gives a top-level view of all customer data points is critical to business success. A customer data platform (CDP) is an essential piece of marketing technology to put customer data to work. [Read Now](=/NzA2LVlJQS0yNjEAAAGKHjGBazjvUtLbp09sKWkHFSN8zlWtcuRyr03dNN1QnrFWuUWMLdpFeuwN8875uOFNP60xghM=) [Twitter]() [LinkedIn]() [Facebook]() © Simpler Media Group, Inc. 600 California St., 11th floor, San Francisco, CA 94108 USA [Visit CMSWire]() | [Visit CMSWire Connect]() | [Email Preferences]() | [Unsubscribe]()

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