'Tis the Season for Great In-Store Experiences

Internet shopping can't replicate in-store experiences. [CMSWire]() Put Best CX Practices to Work! CMSWire CONNECT May 10-12, 2023 | Austin, Texas [→ Win a Free Hotel Stay On Us]() Featured White Paper [In Data We Trust]() This white paper discusses five ways a customer data platform (CDP) can establish trust in data with customers. [Read Now]() Today's Reading [5 Ways Retail Brands Can Optimize In-Store Experiences During the Holidays and Beyond]() [5 Ways Retail Brands Can Optimize In-Store Experiences During the Holidays and Beyond]() Shopping on the internet simply can’t replicate the tangible, up-close-and-personal experiences that remain ideal for many kinds of products. [Improving Ecommerce Customer Experience at Checkout]() [Improving Ecommerce Customer Experience at Checkout]() Are you considering shipping freebies? Are you considering guest checkout? These are some ways to improve ecommerce checkout. [OpenAI's New ChatGPT Might Be the First Good Chatbot]() [OpenAI's New ChatGPT Might Be the First Good Chatbot]() After years of overpromising and underdelivering, chatbots are turning a corner. CX Decoded Podcast: Customer Experience With a Looming Recession [CMSWire's CX Decoded team catches up with Tina Dobie, chief customer officer at Calendly, on taking on CX challenges in a looming recession.]() [CX Decoded Podcast: Customer Experience With a Looming Recession]() [CX Decoded Podcast: Customer Experience With a Looming Recession](/NzA2LVlJQS0yNjEAAAGIoiyvBYuEgCzgRZPd_4Xm4tILlAW3KlebqRR3RPv1CV8JhuGliBTsfF3mSftMP4qR_p2g2Qg=) [CX Decoded Podcast: Customer Experience With a Looming Recession](=/NzA2LVlJQS0yNjEAAAGIoiyvBYuEgCzgRZPd_4Xm4tILlAW3KlebqRR3RPv1CV8JhuGliBTsfF3mSftMP4qR_p2g2Qg=) [CX Decoded Podcast: Customer Experience With a Looming Recession](/NzA2LVlJQS0yNjEAAAGIoiyvBYuEgCzgRZPd_4Xm4tILlAW3KlebqRR3RPv1CV8JhuGliBTsfF3mSftMP4qR_p2g2Qg=) [4 Marketing Strategies for Riding Out a Consumer Recession]() [4 Marketing Strategies for Riding Out a Consumer Recession]() Follow these strategies to get in touch with your customers' needs during tough economic times. [Build Brand Loyalty and Business Value With Proactive Support]() [Build Brand Loyalty and Business Value With Proactive Support]() Anticipating the concerns of customers is critical in the post-pandemic world. Here’s how organizations can leverage proactive support as a revenue driver. [Chattermill Secures $26M, Audiense Acquires SOPRISM, More News]() [Chattermill Secures $26M, Audiense Acquires SOPRISM, More News]() Chattermill adds $26 million, Patronix names new CMO, Brightloom announces partnerships, more CX news. [ChatGPT Shares Its Thoughts on Enterprise VoC Programs]() [ChatGPT Shares Its Thoughts on Enterprise VoC Programs]() ChatGPT apparently has thoughts on all topics including voice of the customer. We asked OpenAI's chatbot to opine on VoC. [What's Your Definition of a Digital Experience Platform?]() [What's Your Definition of a Digital Experience Platform?]() A DXP is often critical to achieving that competitive edge — but defining what it is depends on who you ask. [Personalization and Segmentation: How They're Different and Why It Matters]() [Personalization and Segmentation: How They're Different and Why It Matters]() You can use personalization and segmentation simultaneously, and you probably should. [What Is the Arc Browser, and Can It Replace Chrome?]() [What Is the Arc Browser, and Can It Replace Chrome?]() Looking for a Chrome alternative? If so, the Arc browser might be for you. What is Arc, what features does it offer and how can you get your hands on it? [How to Create Better Hybrid Retail Customer Experiences]() [How to Create Better Hybrid Retail Customer Experiences]() Studies have repeatedly found brands falling short of customer expectations when it comes to delivering winning CX, especially in the hybrid retail world. [CMSWire Contributor Q&A With Lisa Loftis: CX Leadership Traits]() [CMSWire Contributor Q&A With Lisa Loftis: CX Leadership Traits]() CMSWire Managing Editor Dom Nicastro catches up with CMSWire Contributor Lisa Loftis on the traits of CX leaders. Featured Conference Join like-minded peers from leading organizations who are working towards the same customer experience goals. [Win a Free Hotel Stay On Us]() Featured E-Book [6 Personalization Trends You Need to Know]() This e-book covers the six top takeaways from Acquia's research, as well as actionable steps companies can take to get their personalization initiatives off the ground. [Read Now]() [Twitter]() [LinkedIn]() [Facebook]() © Simpler Media Group, Inc. 600 California St., 11th floor, San Francisco, CA 94108 USA [Visit CMSWire]() | [Visit CMSWire Connect]() | [Email Preferences]() | [Unsubscribe]()