Phygital Experiences Here to Stay

Hybrid experience learnings from the mall. [CMSWire]() Join Us for High-Impact Sessions and Fun Networking LIVE! CMSWire CONNECT May 10-12, 2023 | Austin, Texas [→ Reserve Early Bird Pricing By Nov 30]() Featured Market Guide [Customer Data Platforms Market Guide](=/NzA2LVlJQS0yNjEAAAGIWhOZMzbH3tcf0H3Jp3qyNepEsqkehv4cXOwUXgOEexH7-Yu8_EYWBrjWPQyYntSVfkF5BaQ=) Finding the right data management solution that gives a top-level view of all customer data points is critical to business success. A customer data platform (CDP) is an essential piece of marketing technology to put customer data to work. [Read Now](=/NzA2LVlJQS0yNjEAAAGIWhOZMzbH3tcf0H3Jp3qyNepEsqkehv4cXOwUXgOEexH7-Yu8_EYWBrjWPQyYntSVfkF5BaQ=) Today's Reading [1 Trip to the Mall, 2 Hybrid Customer Experiences]() [1 Trip to the Mall, 2 Hybrid Customer Experiences]() There's more to the mall than the food court. It's a haven for companies embracing hybrid customer experiences. [What Marketers Are Most Thankful for This Thanksgiving]() [What Marketers Are Most Thankful for This Thanksgiving]() The pandemic has all but passed, but economic uncertainty remains. What tools and strategies are marketers most thankful for this Thanksgiving? [The Secret to Sales and Marketing Alignment: School of Rock]() [The Secret to Sales and Marketing Alignment: School of Rock]() Jack Black's character in School of Rock earned a Golden Globe nominee, and it also provides some marketing and sales lessons. CX Decoded Podcast: Exploring the Customer Unhappiness Factor [CX Decoded catches up with Tomas Haffenden, who discusses his customer unhappiness model.]() [CX Decoded Podcast: Exploring the Customer Unhappiness Factor]() [CX Decoded Podcast: Exploring the Customer Unhappiness Factor](/NzA2LVlJQS0yNjEAAAGIWhOZMzbH3tcf0H3Jp3qyNepEsqkehv4cXOwUXgOEexH7-Yu8_EYWBrjWPQyYntSVfkF5BaQ=) [CX Decoded Podcast: Exploring the Customer Unhappiness Factor](=/NzA2LVlJQS0yNjEAAAGIWhOZMzbH3tcf0H3Jp3qyNepEsqkehv4cXOwUXgOEexH7-Yu8_EYWBrjWPQyYntSVfkF5BaQ=) [CX Decoded Podcast: Exploring the Customer Unhappiness Factor](/NzA2LVlJQS0yNjEAAAGIWhOZMzbH3tcf0H3Jp3qyNepEsqkehv4cXOwUXgOEexH7-Yu8_EYWBrjWPQyYntSVfkF5BaQ=) [TikTok Searches Are Changing Google Search, Attracting New Generations of Users]() [TikTok Searches Are Changing Google Search, Attracting New Generations of Users]() Younger generations of customers are going to TikTok for searches using videos and images, and Google is adapting. [CMSWire Contributor Q&A With Justin Sharaf: Measuring B2B Marketing Success]() [CMSWire Contributor Q&A With Justin Sharaf: Measuring B2B Marketing Success]() CMSWire catches up with CMSWire Contributor Justin Sharaf to get to the heart of marketing measurement ROI. [Clearbit Integrates With G2, Symend Gains $40M, More News]() [Clearbit Integrates With G2, Symend Gains $40M, More News]() Symend earns $40M, Yahoo ConnectID announces partnerships, Clearbit integrates G2 buyer intent data, more CX news. [Future of Data Collection: From Coercive to Consensual to Collaborative]() [Future of Data Collection: From Coercive to Consensual to Collaborative]() How customer data collection strategies are evolving in a CX-first era. [Why We’re Thankful: Our Favorite Customer Advisory Board Social Activities]() [Why We’re Thankful: Our Favorite Customer Advisory Board Social Activities]() This month we give thanks for the meetings that went right — and our favorite customer advisory board social activities. [A Tale of Pat and Nuala Geoghegan’s Farm, and Digital Toxic Waste]() [A Tale of Pat and Nuala Geoghegan’s Farm, and Digital Toxic Waste]() Metaverse, digital and waste. Who pays the price? Nature and decent people like Pat and Nuala Geoghegan. [How AI Can Help You Connect With Customers and Increase Engagement]() [How AI Can Help You Connect With Customers and Increase Engagement]() Use these five best practices to boost customer understanding and to move the needle on your brand's customer engagement. [Making the Case for MACH Architecture]() [Making the Case for MACH Architecture]() Is MACH the answer to tame the digital madness? Featured Conference See inside the world’s best customer experience teams and gain an understanding of the latest customer experience trends. [Sercure Early Bird Pricing By Nov 30]() Featured E-Book [Digital Insurance Solutions for Agents, Employees and Policyholders]() This e-book walks through digital solutions for modern insurance agencies including portal solutions to increase agent efficiency. [Read Now]() [Twitter]() [LinkedIn]() [Facebook]() © Simpler Media Group, Inc. 600 California St., 11th floor, San Francisco, CA 94108 USA [Visit CMSWire]() | [Visit CMSWire Connect]() | [Email Preferences]() | [Unsubscribe]()