Trending: Collaborative Data Collection

It's time for collaborative data-gathering. [CMSWire]() Join Us for High-Impact Sessions and Fun Networking LIVE! CMSWire CONNECT May 10-12, 2023 | Austin, Texas [→ Reserve Early Bird Pricing By Nov 30]() Featured E-Book [The Serverless Ecosystem]() This e-book breaks down the stack of services you’ll need to make the trip, and why AWS is the cloud for your journey. [Read Now]() Today's Reading [Future of Data Collection: From Coercive to Consensual to Collaborative]() [Future of Data Collection: From Coercive to Consensual to Collaborative]() How customer data collection strategies are evolving in a CX-first era. [Why We’re Thankful: Our Favorite Customer Advisory Board Social Activities]() [Why We’re Thankful: Our Favorite Customer Advisory Board Social Activities]() This month we give thanks for the meetings that went right — and our favorite customer advisory board social activities. [A Tale of Pat and Nuala Geoghegan’s Farm, and Digital Toxic Waste]() [A Tale of Pat and Nuala Geoghegan’s Farm, and Digital Toxic Waste]() Metaverse, digital and waste. Who pays the price? Nature and decent people like Pat and Nuala Geoghegan. CX Decoded Podcast: Exploring the Customer Unhappiness Factor [CX Decoded catches up with Tomas Haffenden, who discusses his customer unhappiness model.]() [CX Decoded Podcast: Exploring the Customer Unhappiness Factor]() [CX Decoded Podcast: Exploring the Customer Unhappiness Factor](/NzA2LVlJQS0yNjEAAAGIQFQzI67RvO9ldnEIbHsZToTlcW5vI38gwSXWYQRvJS9xZ3WZL5cQxE3A_BRlVVbBYNbcWxA=) [CX Decoded Podcast: Exploring the Customer Unhappiness Factor](=/NzA2LVlJQS0yNjEAAAGIQFQzI67RvO9ldnEIbHsZToTlcW5vI38gwSXWYQRvJS9xZ3WZL5cQxE3A_BRlVVbBYNbcWxA=) [CX Decoded Podcast: Exploring the Customer Unhappiness Factor](/NzA2LVlJQS0yNjEAAAGIQFQzI67RvO9ldnEIbHsZToTlcW5vI38gwSXWYQRvJS9xZ3WZL5cQxE3A_BRlVVbBYNbcWxA=) [How AI Can Help You Connect With Customers and Increase Engagement]() [How AI Can Help You Connect With Customers and Increase Engagement]() Use these five best practices to boost customer understanding and to move the needle on your brand's customer engagement. [Making the Case for MACH Architecture]() [Making the Case for MACH Architecture]() Is MACH the answer to tame the digital madness? [How AI-Driven Data Enhances CX]() [How AI-Driven Data Enhances CX]() The use of artificial intelligence and machine learning continues to exponentially increase across a wide variety of industries. [Get an Edge in Retail With These VoC Strategies]() [Get an Edge in Retail With These VoC Strategies]() VoC programs can help retailers keep up with the ever-evolving array of channels — both online and in-person — customers are using. [The Path to Excellence, Part 5: Inspirational Leadership]() [The Path to Excellence, Part 5: Inspirational Leadership]() Leadership is so much more than being authentic, at least that's what we've been led to believe. [Have Martech and Marketing Become Synonymous?]() [Have Martech and Marketing Become Synonymous?]() Today’s marketing technology is incredibly powerful and is only getting more powerful. Should it power your marketing? [What Is a Call Center? A Detailed Guide]() [What Is a Call Center? A Detailed Guide]() What is a call center, how does it differ from a contact center and what do day-to-day operations look like? Featured Conference See inside the world’s best customer experience teams and gain an understanding of the latest customer experience trends. [Sercure Early Bird Pricing By Nov 30]() Featured Report [The State of Data and AI in Retail]() This report will explore how innovative technologies and omnichannel customer journeys continue to set and reset the bar for the best experience a customer can have. [Read Now]() [Twitter]() [LinkedIn]() [Facebook]() © Simpler Media Group, Inc. 600 California St., 11th floor, San Francisco, CA 94108 USA [Visit CMSWire]() | [Visit CMSWire Connect]() | [Email Preferences]() | [Unsubscribe]()