Complex Data Processes? AI Helps

AI and ML use grows across industries. [CMSWire]() Join Us for High-Impact Sessions and Fun Networking LIVE! CMSWire CONNECT May 10-12, 2023 | Austin, Texas [→ Reserve Early Bird Pricing By Nov 30]() Featured Resource [Manage the Relationship, Not the Contact](/NzA2LVlJQS0yNjEAAAGIOy4kUpkHERZs3UA7aUX1CaXM57Wq46AY8xtWgq1t9FrUDD_WTqE6iQYSmrEpYttl8ao9duA=) Deliver an excellent customer journey to build loyalty and revenue. This Ventana white paper will help you gain a fresh perspective on managing customer experience interactions without the blinders on. [Read Now](/NzA2LVlJQS0yNjEAAAGIOy4kUpkHERZs3UA7aUX1CaXM57Wq46AY8xtWgq1t9FrUDD_WTqE6iQYSmrEpYttl8ao9duA=) Today's Reading [How AI-Driven Data Enhances CX]() [How AI-Driven Data Enhances CX]() The use of artificial intelligence and machine learning continues to exponentially increase across a wide variety of industries. [Get an Edge in Retail With These VoC Strategies]() [Get an Edge in Retail With These VoC Strategies]() VoC programs can help retailers keep up with the ever-evolving array of channels — both online and in-person — customers are using. [The Path to Excellence, Part 5: Inspirational Leadership]() [The Path to Excellence, Part 5: Inspirational Leadership]() Leadership is so much more than being authentic, at least that's what we've been led to believe. CX Decoded Podcast: Exploring the Customer Unhappiness Factor [CX Decoded catches up with Tomas Haffenden, who discusses his customer unhappiness model.]() [CX Decoded Podcast: Exploring the Customer Unhappiness Factor]() [CX Decoded Podcast: Exploring the Customer Unhappiness Factor](/NzA2LVlJQS0yNjEAAAGIOy4kUpkHERZs3UA7aUX1CaXM57Wq46AY8xtWgq1t9FrUDD_WTqE6iQYSmrEpYttl8ao9duA=) [CX Decoded Podcast: Exploring the Customer Unhappiness Factor](=/NzA2LVlJQS0yNjEAAAGIOy4kUpkHERZs3UA7aUX1CaXM57Wq46AY8xtWgq1t9FrUDD_WTqE6iQYSmrEpYttl8ao9duA=) [CX Decoded Podcast: Exploring the Customer Unhappiness Factor](/NzA2LVlJQS0yNjEAAAGIOy4kUpkHERZs3UA7aUX1CaXM57Wq46AY8xtWgq1t9FrUDD_WTqE6iQYSmrEpYttl8ao9duA=) [Have Martech and Marketing Become Synonymous?]() [Have Martech and Marketing Become Synonymous?]() Today’s marketing technology is incredibly powerful and is only getting more powerful. Should it power your marketing? [What Is a Call Center? A Detailed Guide]() [What Is a Call Center? A Detailed Guide]() What is a call center, how does it differ from a contact center and what do day-to-day operations look like? [One Layoff, and a Changing Digital Experience Developer Landscape]() [One Layoff, and a Changing Digital Experience Developer Landscape]() Did the pandemic hiring frenzy create a talent chasm for developers in the digital customer experience space? [How to Pick a Mastodon Server]() [How to Pick a Mastodon Server]() Mastodon has a learning curve compared to other social media. To sign up, you have to pick a server. Learn what servers are and how you can pick the best one. [3 Voice of the Customer Practices You Need to Know]() [3 Voice of the Customer Practices You Need to Know]() If you do your job well in customer success, your internal champions are likely to take you with them to their next role. [Google's Winning Business Intelligence Pieces: Looker and BigQuery SQL]() [Google's Winning Business Intelligence Pieces: Looker and BigQuery SQL]() Google's new product changes add another valuable business intelligence integration in the marketplace. [Inside Kontent.ai's Vision for Artificial Intelligence, Headless CMS]() [Inside Kontent.ai's Vision for Artificial Intelligence, Headless CMS]() CMSWire Contributor Akshay Sura presents some key takeaways from Kontent.ai's conference this week in Manhattan. [Contentstack Raises $80M, Optimizely Launches DXP on Microsoft Azure, More News]() [Contentstack Raises $80M, Optimizely Launches DXP on Microsoft Azure, More News]() Contentstack gains $80M for headless CMS, Optimizely debuts DXP on marketplace, ZeroBounce announces appointments, more CX news. Featured Conference See inside the world’s best customer experience teams and gain an understanding of the latest customer experience trends. [Sercure Early Bird Pricing By Nov 30]() Featured E-Book [How Conversational AI Solves SaaS’s Biggest Customer Service Challenges](=/NzA2LVlJQS0yNjEAAAGIOy4kUpkHERZs3UA7aUX1CaXM57Wq46AY8xtWgq1t9FrUDD_WTqE6iQYSmrEpYttl8ao9duA=) In this e-book, you’ll learn how this type of AI can elevate your self-service options, empower your staff, reduce your costs and drive customer satisfaction. [Read Now](=/NzA2LVlJQS0yNjEAAAGIOy4kUpkHERZs3UA7aUX1CaXM57Wq46AY8xtWgq1t9FrUDD_WTqE6iQYSmrEpYttl8ao9duA=) [Twitter]() [LinkedIn]() [Facebook]() © Simpler Media Group, Inc. 600 California St., 11th floor, San Francisco, CA 94108 USA [Visit CMSWire]() | [Visit CMSWire Connect]() | [Email Preferences]() | [Unsubscribe]()