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[Breakfast Bytes]() âIf you set your goals ridiculously high and itâs a failure, you will fail above everyone elseâs success.â â James Cameron Digital Experience Summit Virtual Conference
How Great Organizations Empower Customer Experience Teams
August 17-18 [→ Get Your Free Ticket Today]() Learn With mParticle [How to Manage Data Based on Customer Consent](/NzA2LVlJQS0yNjEAAAGFsp6jXpoBMyUKXSFv-zlQ7XU5nkKTQpW5uDx8KdE9WEMwnAAJSI3jH76jtQSaQ-6Zbv3p474=) Great customer experiences are built on trust. Learn more about the tooling that can help you collect customer consent and manage how data flows between systems based on that consent.
[Learn more](/NzA2LVlJQS0yNjEAAAGFsp6jXpoBMyUKXSFv-zlQ7XU5nkKTQpW5uDx8KdE9WEMwnAAJSI3jH76jtQSaQ-6Zbv3p474=) [Moving to Connected Marketing a Must in the Digital-First World]() [Moving to Connected Marketing a Must in the Digital-First World]()
Connected marketing allows customer-centric companies to meet their audiences wherever they are.
[Ending the Marketing Centralization vs. Decentralization Tug-of-War]() [Ending the Marketing Centralization vs. Decentralization Tug-of-War]()
Marketing is complex. But organizations don't have to choose between decentralized and centralized marketing. There's a better way.
[Elon Musk Is in Better Shape Than You Think in the Twitter Saga]() [Elon Musk Is in Better Shape Than You Think in the Twitter Saga]()
Elon Musk agreed to buy the social media service and now he wants to back out. Will the courts make him pay up?
CX Decoded Podcast: Marketing and CX in a VUCA World [CX Decoded caught up with Kathleen Schaub to discuss marketing and customer experience in a volatile world with lots of change.]() [CX Decoded Podcast: Marketing and CX in a VUCA World]() [CX Decoded Podcast: Marketing and CX in a VUCA World](/NzA2LVlJQS0yNjEAAAGFsp6jXpoBMyUKXSFv-zlQ7XU5nkKTQpW5uDx8KdE9WEMwnAAJSI3jH76jtQSaQ-6Zbv3p474=) [CX Decoded Podcast: Marketing and CX in a VUCA World](=/NzA2LVlJQS0yNjEAAAGFsp6jXpoBMyUKXSFv-zlQ7XU5nkKTQpW5uDx8KdE9WEMwnAAJSI3jH76jtQSaQ-6Zbv3p474=) [CX Decoded Podcast: Marketing and CX in a VUCA World](/NzA2LVlJQS0yNjEAAAGFsp6jXpoBMyUKXSFv-zlQ7XU5nkKTQpW5uDx8KdE9WEMwnAAJSI3jH76jtQSaQ-6Zbv3p474=) [The Switch to Google Analytics 4 Is Fast Approaching: Here’s What to Do]() [The Switch to Google Analytics 4 Is Fast Approaching: Here’s What to Do]()
Google Analytics 4, officially taking over UA in July 2023, offers marketers some exciting — and challenging — changes.
[Follow These 6 Tips to Boost Success of Your Customer Experience Program]() [Follow These 6 Tips to Boost Success of Your Customer Experience Program]()
For strong customer experience, you must constantly demonstrate value. But are you measuring, and responding, in the right ways?
[Customer Loyalty Is up for Grabs]() [Customer Loyalty Is up for Grabs]()
A repeat customer does not equal a loyal one. Discover the top obstacles to establishing customer loyalty and what you can do to circumvent them.
[TikTok vs. YouTube: Who Wins the Video Game for 2022?]() [TikTok vs. YouTube: Who Wins the Video Game for 2022?]()
TikTok is on fire. But don't count out YouTube, ever, for gaining user attention via video.
[Medallia Acquires Mindful, Sitecore Launches Experience Manager Cloud, More CX News]() [Medallia Acquires Mindful, Sitecore Launches Experience Manager Cloud, More CX News]()
Leading the customer experience news train this week is Medallia's acquisition of Mindful and Sitecore's XM Cloud release.
[Cybersecurity Isn't an IT Risk, It's a Business Risk]() [Cybersecurity Isn't an IT Risk, It's a Business Risk]()
Cybersecurity risk assessment should be an integral part of the organization’s enterprise risk management program and decision-making, not a siloed operation.
[Top Intranets Tackle Hybrid Workplace Challenges, Miro Integrates With Google Meet, More News]() [Top Intranets Tackle Hybrid Workplace Challenges, Miro Integrates With Google Meet, More News]()
Nielsen Norman Group announces this year's top intranet designs, Microsoft suggests we're measuring the wrong things, plus more from Miro, Corel and Yoobic.
[How Should Organizations Consider Risk After the COVID-19 Crisis?]() [How Should Organizations Consider Risk After the COVID-19 Crisis?]()
CIOs are at the forefront of the winds of organizational change due to the COVID-19 crisis. What is their response?
Featured Conference Save Your Spot! Join us Aug 17-18th for the Digital Experience Summit Summer Session. Our focus this time is: How Great Organizations Empower Customer Experience Teams. [Secure Your Complimentary Ticket]() Featured Report [XP Contact Center for Amazon Connect](=/NzA2LVlJQS0yNjEAAAGFsp6jXpoBMyUKXSFv-zlQ7XU5nkKTQpW5uDx8KdE9WEMwnAAJSI3jH76jtQSaQ-6Zbv3p474=) In this report, you will learn how to transform your contact center quickly and easily with Concentrix and XPCC for Amazon Connect.
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