Make Mobile Marketing Count in Your 2022 Customer Experience Strategy

The Latest Customer Experience, Marketing and Intelligent Information Management News, Information and Best Practices. [CMSWire]() [CMSWire Breakfast Bytes]() [CMSWire Breakfast Bytes]() “I always tell the younger film-makers and students: Do it like the painters used to...Study the old masters. Enrich your palette. Expand the canvas. There’s always so much more to learn.” — Martin Scorsese Watch the DX Summit Fall Finale On-Demand [→ View the Sessions Now]() Featured Webinar [Webinar: Leaping the Walled Garden Between Digital and Voice](/NzA2LVlJQS0yNjEAAAGAyg7viaWFwtU7RI6GLpS7KQL-PG9K_IVmLqTSjNPY43du9kRIA5GyX9wx04sWPCPiCVussXU=) When customers reach dead ends, it’s your teams that leave them there. Bridging the gap is not only possible—it’s vital! On November 16, explore practical solutions from field experts and case studies in this webinar from CX pioneer and innovator VHT. [Register today](/NzA2LVlJQS0yNjEAAAGAyg7viaWFwtU7RI6GLpS7KQL-PG9K_IVmLqTSjNPY43du9kRIA5GyX9wx04sWPCPiCVussXU=) [Make Mobile Marketing Count in Your 2022 Customer Experience Strategy]() [Make Mobile Marketing Count in Your 2022 Customer Experience Strategy]() Mobile marketing is on the move. Here’s how to lock it into your customer experience strategy. [Whatever Happened to Yammer?]() [Whatever Happened to Yammer?]() You would be forgiven for thinking that Yammer had gone underground given the focus on Microsoft Teams and Viva. But Yammer is still very much in play. [How Customer Data Platforms Can Benefit the Call Center]() [How Customer Data Platforms Can Benefit the Call Center]() CDPs can provide customer service reps a complete view of their customers, allowing the business to improve retention rates, reduce churn, and improve loyalty. CX Decoded Podcast: Candid Tales With Marketing Leader Tom Wentworth [CX Decoded caught up with Tom Wentworth for the opener of Season 2 to discuss all things marketing leadership and technology.](=/NzA2LVlJQS0yNjEAAAGAyg7viaWFwtU7RI6GLpS7KQL-PG9K_IVmLqTSjNPY43du9kRIA5GyX9wx04sWPCPiCVussXU=) [CX Decoded Podcast: Candid Tales With Marketing Leader Tom Wentworth](=/NzA2LVlJQS0yNjEAAAGAyg7viaWFwtU7RI6GLpS7KQL-PG9K_IVmLqTSjNPY43du9kRIA5GyX9wx04sWPCPiCVussXU=) [CX Decoded Podcast: Candid Tales With Marketing Leader Tom Wentworth](/NzA2LVlJQS0yNjEAAAGAyg7viaWFwtU7RI6GLpS7KQL-PG9K_IVmLqTSjNPY43du9kRIA5GyX9wx04sWPCPiCVussXU=) [CX Decoded Podcast: Candid Tales With Marketing Leader Tom Wentworth](=/NzA2LVlJQS0yNjEAAAGAyg7viaWFwtU7RI6GLpS7KQL-PG9K_IVmLqTSjNPY43du9kRIA5GyX9wx04sWPCPiCVussXU=) [CX Decoded Podcast: Candid Tales With Marketing Leader Tom Wentworth](/NzA2LVlJQS0yNjEAAAGAyg7viaWFwtU7RI6GLpS7KQL-PG9K_IVmLqTSjNPY43du9kRIA5GyX9wx04sWPCPiCVussXU=) [What Does Proactive Customer Service Mean for Brands?]() [What Does Proactive Customer Service Mean for Brands?]() Customers today expect brands to respond to customer service tickets within an hour, which can be a challenge. [Google Introduces Conversion Goals for Google Ads]() [Google Introduces Conversion Goals for Google Ads]() Google announced conversion goals for Google Ads on Nov. 1. Marketers can expect to see the new feature in the coming weeks. Featured Conference Now Available On-Demand! The Digital Experience Summit Session. Our focus this time is Optimize: Culture, Insights, Experimentation & ROI. [Get Access Now]() Featured Guide [The Definitive Guide to Digital Transformation & the Digital Maturity Matrix](=/NzA2LVlJQS0yNjEAAAGAyg7viaWFwtU7RI6GLpS7KQL-PG9K_IVmLqTSjNPY43du9kRIA5GyX9wx04sWPCPiCVussXU=) This guide helps you plot where your organization is today in your own digital transformation journey, and what key milestones lay ahead for you. [Read Now](=/NzA2LVlJQS0yNjEAAAGAyg7viaWFwtU7RI6GLpS7KQL-PG9K_IVmLqTSjNPY43du9kRIA5GyX9wx04sWPCPiCVussXU=) [Twitter]() [LinkedIn]() [Facebook]() [© Simpler Media Group, Inc.]() 600 California St., 11th Floor, San Francisco, CA 94108 USA [Email Preferences]() | [Unsubscribe]()