Newsletter Subject

[Chargebee Product Updates]: Checkout with card details, Pause and Extend Subscriptions, and more.

From

chargebee.com

Email Address

divya@chargebee.com

Sent On

Wed, Aug 8, 2018 04:07 PM

Email Preheader Text

July was about retention at Chargebee. Hello there, In the world of subscriptions, while bringing in

July was about retention at Chargebee. Hello there, In the world of subscriptions, while bringing in new customers is a challenge, retaining them is a bigger hurdle. But therein lies an opportunity. July at Chargebee was dedicated to making sure you retain your customers and retain them well. Give no room for checkout drop-offs and involuntary or voluntary churn, with our latest product updates. Here goes. [Checkout without Payment Details]( [All Plans] “The ‘Checkout without Payment Details’ feature was a life saver for my company” - Tyler Bell, Formatically. It’s customer feedback like these that keep us going :). Checkout without Payment Details is a bumper feature for those looking to convert visitors into trial users without friction. You don’t want to push your prospects away from experiencing your product, by asking them to enter card details. This could result in checkout abandonment. Retain your visitors as trial users and convert them faster than usual with this feature. You can use this for - Freemium Plans - Plans with Free Trials - Paid Plans with full discount or credits [Webinar Alert]: Learn everything about converting better by creating the phenomenal checkout experience from our Product Manager, Sathya, tomorrow (August 9). [Register for the webinar]( [Pause Subscription]( [All Plans] You can improve your customer retention and avoid the possibility of a churn with this feature. Your customers may want to pause their subscription temporarily instead of cancelling it altogether, for the following reasons: - They might not want to use the service for a short span of time - They might not be present at the location temporarily - They may want to try out another service In all these cases, you don’t want them to churn. Give them a chance to come back. Resume their subscription as soon as they are ready. [Extend Subscription]( [All Plans] Is your customer’s subscription close to end of its cycle and not scheduled for renewal? Retain them by automatically nudging them to extend their subscription with a one-click call to action via email. [Customize your Invoice and Credit Note Numbering]( [All Plans] There are a whole bunch of reasons you might have to customize your invoice and credit note numbers. Our latest updates to Invoice and Credit Note Numbering allows you to have specific prefixes to your invoice numbers, or reset them periodically to make accounting and bookkeeping easier for you and your customers. You can also add any number of zeros before your invoice number for complying with invoice numbering rules. You might even choose to randomize your invoice numbers so you can mask your growth trends from the outside world. [[Critical]:]( Data Privacy - Abandoned Cart]( [Scale Plan and above] In our last update, we'd announced [how you can get consent]( and be GDPR-compliant with your customer's data through your Chargebee checkout. We've now taken this further and ensured you stay compliant with the Cart Abandonment data you collect. Currently, the Abandoned Carts feature is disabled by default. You can choose to enable this feature to track cart abandonments and retain user data for 30 days after which the data will be deleted. Please feel free to write to me, or to support@chargebee.com in case of any questions. We would love to hear your comments and feedback. Regards, Divya Product Marketer, Chargebee This email was sent to {EMAIL} [why did I get this?]( [unsubscribe from this list]( [update subscription preferences]( Chargebee Inc., · 350 Rhode Island · Ste 240, South Building · San Francisco, CA 94103 · USA

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