Product updates - Edition 7, 2024

Grace nags | Change rates | Auto-image exporting | AI targeting Edition 7, 2024 Product updates Check out our latest features that empower you to deliver cutting-edge digital experiences that engage and convert—on every platform. Grace Nags | Change rates | Auto-image exporting | AI targeting     Capture lost revenue with payment update alerts [BLOX Audience+]( helps you at every stage of the customer lifecycle, including subscribers whose payment has lapsed. Now you can prevent subscriber churn with payment update alerts or “Grace Nags.” This feature prompts subscribers to update their credit card info, preventing subscription lapses. It identifies users at risk due to expired or declined payments and sends them targeted messages. [LEARN MORE]( PRO TIP: [These powerful retention and lifecycle advancements]( are exclusively available to BLOX Audience+ partners, and are most effective with Premium Credit Card Management.   Switch subscription plans faster with Change Rate options   It's now possible to change the next recurring rate/offer for a subscriber. With a click of the Change Next Rate button, you can easily move the subscriber to a different package on their next renewal date. This powerful new feature is exclusively available to [BLOX Audience+]( partners with Premium Credit Card Management. [LEARN MORE]( QUICK TIP: The [Change Next Rate]( button can save time for customer service teams. When a subscriber calls and wants to take advantage of an alternative offer, they can now be moved to a different rate/price/term within the same service, instead of having to cancel and restart the subscriber.   Get a jump on image toning with automatic image exports One of the significant differences between print and online presentations is the need to tone the image for the limitations of print versus the limitations of online presentations.  BLOX Total CMS for Adobe InDesign has long had features allowing the online image assets to be exported for print toning. But it was always a separate step.  With client version 5.70 and a minor configuration, the image assets can be automatically exported for toning as soon as they are placed on the Adobe InDesign pages and without user interaction. [LEARN MORE](   Optimize your subscription strategy with AI audience targeting BLOX Digital now provides the following AI Audiences: Likely to Churn, Engaged Likely to Churn and Unlikely to Subscribe. These audiences are intended for [BLOX Audience+]( customers to target users at the most critical moments in their subscription journey to help retain or support your subscription strategy as seen fit. Likely to churn: Target this audience with promotions to further engage them, such as encouraging them to download your app or sign up for your newsletter. Engaged likely To churn: Target this audience with branding promotions to remind them of the value and benefits of your product - rewrite that text for a sentence. Unlikely to subscribe: These users are unlikely to purchase a subscription. Target this audience with a registration wall to collect their email addresses and allow them to experience limited content, helping them see the value of the product. [LEARN MORE](   Want to learn more? Check out our [news]( and [case study]( pages to discover all the ways you can boost revenue, audience engagement, and efficiency with BLOX Digital.   Activating content. Delivering results. BLOX Digital | 1033 7th St Suite 200 | East Moline, IL 61244 US [Unsubscribe]( | [Update Profile]( | [Constant Contact Data Notice](