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Hi everyone, itâs Olivia. I spent many of my idle moments last week mulling how Juicero could better respond to the haters who have gotten into a bit of a frenzy over my hand-squeezed juice exposé.
Some background: I cover tech startups and spend most of my time reporting on innovations in travel and food. Last week my colleague Ellen Huet and I investigated Juiceroâs claim that its machine exerts up to 8,000 pounds of forceââenough to lift two Teslasââto squeeze packs of produce into juice. [What Ellen and I found](âalong with at least a few of Juiceroâs investorsâis that the packs could easily be squeezed with our hands.
In response, Juicero CEO Jeff Dunn [said]( the connected device is key to a multi-part process and that his company aims to use it to solve important problems like time management for frazzled dads and obesity. He also [offered every customer a refund](.
Not only did our original piece and Dunnâs response go viral, but it also incited an outpouring of disdain for technology and the people who make it. [Fast Company]( called the Juicero âeverything that is wrong with the world, or at least Silicon Valley.â [Deadspin]( called Juiceroâs investors âtrash parasites,â eager to take the âdisposable income of credulous wellness-fad suckers.â Yes, the internet is very good at freaking out.
Following the ruckus, many people have asked me the same question. Why did the Twitter-verse get so worked up about a device theyâd probably never buy anyway? I canât speak for the hundreds of people who tweeted angrily and sarcastically at Juicero. My sense is the masses feel frustratedâand amusedâby Silicon Valleyâs apparent urgency to solve first-world problems, even ones that may not exist in the first place. Also, who likes a place where a luxury car is a unit of measurement?
If Juicero really wanted to solve a problem, like obesity, [some commenters wrote](, they wouldnât start with a $400âformerly $700âWi-Fi juice machine [marketed by Gwyneth Paltrow](. Instead, theyâd focus on an efficient distribution network to ship affordable bags, or bottles, of preservative-free juice.
And thatâs whatâs interesting here. Juicero could probably make a nice living selling juice bags without bothering with a fancy machine at all. And they could reach a lot of people. Not only do they have the venture backing (some $120 million worth), but [they have]( a sophisticated network of farms and refrigerated trucks to deliver preservative-free juice. Perhaps if they focused on that side of the business and left the fancy hardware out of it, theyâd have a great product that people would love, not ridicule. But then they probably wouldnât be a tech company. â[Olivia Zaleski](mailto:ozaleski@bloomberg.net?cmpid=BBD042317_TECH&utm_medium=email&utm_source=newsletter&utm_term=170423&utm_campaign=tech)
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And hereâs what you need to know in global technology news
Apple hired top Google satellite executives for a new hardware team. The company has also held talks about [investing in a Boeing satellite broadband project](.
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Elon Musk laid out his plans for brain-connected computers. The billionaire futurist has taken on the CEO role at yet another company. The Wall Street Journal first reported on the startup, called [Nuralink](, and Musk expounded on the project in an interview contained within a [36,000-word blog post](.
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Pinterest will start its first U.S. advertising campaign. The forgotten unicorn is expected to [launch the campaign]( this summer, potentially spending on billboards, websites, newspapers and magazines. Pinterest is the subject of the latest episode of our [Decrypted podcast](.
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Snapchat paid $7.7 million for a geofilter patent. The patent was [held by Mobli](, a defunct Instagram rival founded by Israeli entrepreneur Moshe Hogeg, according to the blog GeekTime. Hogeg, for those who donât know, is [quite a character](.
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