Special Edition: #BizTrends2021 - The Great Reset

#BizTrends2021 - The Great Reset 2020 was the year that everything changed, leaving scarcely anyone on the planet immune from the need for a "Great Reset". To this end, the BizTrends Report featured over 130 contributions from our business-to-business communities across 19 sectors, which culminated in the BizTrends2021 online event. If you missed it, we highly recommend you click here to see [Dion Chang]( host and present on trends optimising future scenarios; [Bronwyn Williams]( on narratives influencing futures; Nando's CMO Doug Place in conversation with Ann Nurock on the opportunity marketers have to stand for something and to influence narratives for the changes we want to see in the world; [Ndeye Diagne]( of Kantar Ghana and Nigeria on like-minded thinking that will see global innovation from Africa's GenZ; [Musa Kalenga]('s sage directives on 'new ways for new days'; [Boniswa Pezisa]( bringing new narratives such as kindness and social justice to leadership; and [Luzuko Tena]( bringing leadership ideals of youth to the table. On behalf of our valued sponsor SAP Concur, partner Flux Trends, in association with IAB SA (Interactive Advertising Bureau), ACA (Association for Communications and Advertising) and MASA (Marketing Association of South Africa), thank you to all who attended and collaborated. Your presence and participation made us all feel a little bit closer. We look forward to continued engagement, and to amplifying and moving together Towards New Norths and New Narratives with our African business communities. [READ ALL TRENDS>>]( The BizTrends Team [How do we prepare for a better normal?]( EVAN-LEE COURIE Dion Chang, one of South Africa's most respected trend analysts, kicked off BizTrends2021 - Towards New North and New Narratives... [read]( [How Gen Z is building a better Africa]( EVAN-LEE COURIE Afro-centrist and data storyteller, Ndeye Diagne, managing director at Kantar Nigeria and Ghana, takes a look at how Gen Z is influencing societal and cultural trends... [read]( [Youth in leadership - transformation requires genuine intent]( SINDY PETERS In his #BizTrends2021 presentation, IAB Youth Council lead Luzuko Tena focused on youth in leadership and transformation in marketing and media... [read]( [How Gen Z is changing the face of leadership]( SHAN RADCLIFFE According to Boniswa Pezisa, the youngest generation currently joining the workforce - Gen Z - should be made a part of the decision-making process... [read]( [A small idea can change the world]( NICCI BOTHA So many young people are disillusioned by white-picket fence utopia sold to them, because in reality most of them are less well off than their parents and grandparents... [read]( [How we can create new ways to adapt to our new days]( IMRAN SALIE Musa Kalenga, CEO and founder of Bridge Labs, delivered a keynote talk at the #BizTrends2021 live virtual event held on 28 January. In his talk, Kalenga discussed creating new ways to adapt to our new days... [read]( Top Trends [Mergers, acquisitions and deaths of agencies]( CÉSAR VACCHIANO The Covid-19 pandemic has accelerated a process of mergers in our industry... [Read]( [A challenging year anticipated for SA retailers]( TASMIKA RAMLAKAN The circular relationship between retail sales, consumer spending and employment in SA means retailers are unlikely to be able to 'sell' themselves out of the situation in which they now find themselves... [Read]( [A renewed focus on community through exclusive content and livestreaming]( TECLA CIOLFI I'm not one to blow my own trumpet - well, not too much anyway - but all of the #BizTrends that I made last year came to fruition. A focus on independent artists, the rise of TikTok, the continued domination of streaming services - all featured prominently in shaping the global music scene... [Read]( [The people management landscape for 2021]( JONATHAN GOLDBERG Covid-19 has forced most companies to step back and re-think their organisational design and remuneration. The shift into remote work, the need to manage output - and not hours - as well as the financial pressure placed on companies to meet salary and benefits obligations, has created the opportunity to review age-old norms... [Read]( [4 trends in employee skills development and training you need to know for 2021]( SIPHELELE KUBHEKA AND DESIKAN NAIDOO Everything changed in 2020. Seemingly overnight, companies were forced to abandon their offices, and their staff had to adapt to the challenges of working from home. More unfortunate were those whose jobs were wiped out as their companies downsized or shut down entirely... [Read]( [5 tech trends heading our way in the new year]( ESTI KILIAN What a difference a year makes. Twelve months ago, most technology forecasts centred around the 4th Industrial Revolution and the need for businesses to use the newest technologies to stay competitive. This is still true a year later, but Covid-19 has changed the direction of travel... [Read]( [3 big issues demanding legal attention this year]( JONATHAN VEERAN, NOZIPHO MNGOMEZULU AND BURTON PHILLIPS Three broad themes emerging in South Africa in 2021, which will require extensive input from the legal profession, are: changes to the economy and regulation prompted by Covid-19; moves by government and the private sector to stimulate economic recovery; and a greater focus on corporate responsibility and consumer protection... [Read]( [Media trends; the picture is not pretty, and it will get worse]( STYLI CHARALAMBOUS Some of the trends that we see garnering attention and resources in 2021 have been gaining increasing share of attention for a while. These are big-ticket items, culture and DNA change projects that take years to get right, only for them to arrive in time for their next evolution... [Read]( [5 sustainability trends that will shape business in 2021]( CHRISTELLE MARAIS While 2020 was dominated by the impact of the global pandemic, it intensified the ambition of organisations to become more sustainable... [Read]( [10 predictions around fintech]( DOMINIQUE COLLETT This time last year, none of us had any idea of the whole new world that was on its way. One that would include global lockdowns, Zoombombing, covidiots, closed borders and quarantining... [Read]( [7 prospects and necessary shifts for the arts]( RUCERA SEETHAL All disciplines in the arts are undergoing big transformations. We can anticipate continued shifts into new directions this year. They may not feel resolved or final, but they will be necessary shifts at this point, to rebuild a new landscape for the arts and audiences alike. Here are some of the trends that are likely to lead in 2021... [Read]( Advertising trends [The revolution will be digitised and automated]( JOEY KHUVUTLU Due to the cumulative economic effects of the last few years, our clients' businesses are facing significant economic pressure, which, as we all know, has been drastically accelerated and compounded by the Covid-19 pandemic... [Read]( - [Gaining a fullmetal heart]( - SUHANA GORDHAN - [Advertising and Covid-19]( - SIBUSISO SITOLE - [A look at the advertising industry in 2021]( - PAUL JACKSON - [Humanise your brand with sustainable advertising]( - NOMBINI MEHLOMAKULU - [Creativity and technology, the best of both in 2021]( - BRETT MORRIS - [The 'blessings' of Covid continue into 2021]( - JOHANNA MCDOWELL - [Fish where the fish are in 2021]( - DAAN DU TOIT - [Tracking memories and using nostalgia]( - NICOLA COOPER - [Change is inevitable, growth is deliberate]( - LEIGH TAYLER - [Search share of voice; an emerging trend]( - CRAIG HANNABUS - [Read more]( CRM, CX, UX trends - [Consumer habits and shopping preferences]( - JASON STEWART - [Communication refocuses on people-centricity]( - KARYN STRYBOS - [What will customers expect from you in 2021?]( - ROBIN FISHER - [Read more]( Digital trends [Reinvent, redirect, discard and restore]( ANN-MARI HÖFINGER 2020 was the year never to be repeated. Or was it? GetSmarter surveyed the future of work, and the unfortunate refrain that keeps repeating is that in 2021 we can expect more of the same... [Read]( - [The changing faces of marketing]( - GLEN MEIER - [What will shape digital storytelling in South Africa in 2021]( - MONGEZI MTATI - [Digital marketing comes under the spotlight in 2021]( - ROAN MACKINTOSH - [Read more]( Marketing trends [Move to minimal in 2021]( LEIGH CRYMBLE For 2020, we all predicted a year of "20 plenty". But while we craved abundance and luxury, the year was instead one filled with tumultuous learnings and ongoing change... [Read]( - [In conversation with Dion Chang]( - JESSICA TENNANT - [Will Covid accelerate the declining trend in marketing effectiveness?]( - STUART SIMS - [How do brands get noticed amidst the online clutter?]( - TRACY JONES - [B2B CMO's need to be a little bit braver, bolder in 2021]( - WARREN MOSS - [Looking at marketing trends in the new normal]( - NONTOKOZO MADONSELA - [Empowering digital marketing teams to meet 2021's challenges]( - NIAMH NICLIAM - [Tech democratisation will set the tone for 2021]( - ANDREW SMIT AND JOHAN WALTERS - [Read more]( Media trends [Reassessing media strategies to re-connect with consumers in 2021]( STRINI NAICKER The media and marketing space has changed significantly over the past year due to Covid-19. Over the course of the year, advertisers faced major challenges... [Read]( - [The impact of the media evolution on PR and communication]( - FRANCOIS VAN DYK - [Innovation and collaboration will shape a more sustainable future for musicians]( - LINDANI NTSIBANDE - [Why radio remains a content stalwart in 2021]( - DEIRDRE KING - [The platform isn't going to matter]( - RICHARD LORD - [Read more]( Events & Conferences trends - [The year of creating a new age Disneyworld]( - SIYA METANE - [Nurturing events back to life]( - KELLY MCGILLIVRAY - [Read more]( Agriculture trends - [Agricultural review of 2020 and outlook for the year ahead]( - JOHN HUDSON - [Recovery starts now - looking back at 2020 and ahead to a more resilient region]( - PATRICE TALLA - [Read more]( Automotive trends - [Trends that will shape the vehicle industry in the short to medium term]( - FAISAL MKHIZE - [Reshaping the next phase of the motor retail industry]( - MARK DOMMISSE - [Auto industry set to digitally transform]( - GEORGE MIENIE - [Read more]( Construction & Engineering trends [How Covid-19 has forced designers to reimagine the work experience]( SINDY PETERS Participating in our annual #BizTrends2021 feature, Anthony Orelowitz, director at Paragon Group, shares his insights on how Covid-19 has and will impact the future of the workplace... [Read]( - [Achieving developmental goals through construction]( - CYRIL VUYANI GAMEDE - [A bright horizon for South Africa's energy landscape]( - BARRY BREDENKAMP - [The engineering workforce of the future will be digitally inclined]( - SELVAN MURUGAN - [Read more]( CSI & Sustainability trends - [Simple ways to accelerate business sustainability outcomes]( - KAVITA PEMA - [Sustainability paving the way for future of waste management]( - KATE STUBBS - [Strengthening NPO skills and processes]( - NAZEEMA MOHAMED, FERYAL DOMINGO AND SORAYA JOONAS - [Sustainability is key for social investment in 2021]( - KERI-LEIGH PASCHAL - [4 trends set to continue or be re-interpreted in the NGO sector]( - INNOCENT MASAYIRA - [Finding solutions to the complexities of 21st century youth unemployment]( - GABRIEL HAMUY - [Read more]( Education trends [10 e-learning trends that enhance workforce performance]( MICHAEL HANLY Thanks to the advancements in modern-day technology, it was possible for organisations to react quickly to the major disruptions presented in 2020. However, many were stuck having to MacGyver their way into the digital learning space... [Read]( - [3 online high school trends gaining traction this year]( - REBECCA PRETORIUS - [Addressing educational issues and making improvements in 2021]( - MALCOLM MOOI - [Read more]( Energy & Mining trends - [Just energy transition will continue to accelerate]( - BEN BRIMBLE - [Mining's year ahead will demand deep innovation]( - FREDERICK CAWOOD - [Sustainable energy evolution opens opportunities for SA businesses]( - TYGUE THERON - [The future of SA's energy mix]( - GAOPALELWE SANTSWERE - [Read more]( Entrepreneurship trends [6 key trends for small businesses in 2021 and beyond]( MIKE ANDERSON For many small business owners 2020 may go down as one of the most challenging years since starting their business. But with the challenges also come some interesting, exciting and innovative changes... [Read]( - [4 qualities VCs will look for in entrepreneurs in 2021]( - PHILANI SANGWENI - [Read more]( Finance trends - [What's driving short-term insurance in 2021?]( - IAN SIBIYA - [Purpose or profit. It's not a choice]( - MIKE MIDDLETON - [3 skills finance professionals cannot go without in 2021 and beyond]( - PJ BISHOP - [How life insurers can transform the customer experience in 2021]( - GARETH QUINN - [Read more]( Healthcare trends - [Healthcare innovations to look out for]( - MOSHE LICHTENSTEIN - [The 3 prevalent influencers in healthcare in 2021]( - PAUL COX - [Are day hospitals the new trend?]( - LEE CALLAKOPPEN - [Healthcare innovation in 2021 and beyond]( - REYNHARDT UYS - [African demands for post-Covid healthcare align impact with investor opportunity in 2021]( - JASON MITCHELL - [Read more]( HR & Recruitment trends [Leadership during Covid-19 and beyond]( FAEEZA KHAN Popularised by the US Army as a result of the extreme conditions in Afghanistan and Iraq, the acronym VUCA - volatility, uncertainty, complexity and ambiguity - was widely used to refer to our pre-Covid world... Then the pandemic hit... [Read]( - [Evolution of workforce skills demand - what the future holds]( - LYNDY VAN DEN BARSELAAR - [4 principles to embrace to become an adaptive leader]( - ANJA VAN BEEK - [Race and culture will be at the forefront of the corporate agenda]( - IAN FUHR - [Communication - how business success will be determined in 2021]( - ANNELIZE VAN RENSBURG - [Read more]( ICT trends [AI will have a real-world impact in 2021]( DRIES CRONJE Artificial Intelligence (AI) is gaining notable momentum across a number of industries. In the past year, we saw rapid digital transformation spurred by Covid-19, with new technologies being adopted almost overnight... [Read]( - [Looking ahead at the smartphone market]( - MICHELLE WYNNE - [5G is coming. Here's what it could mean for SA]( - SAMANTHA NAIDOO - [What the new year holds for cybersecurity]( - BRIAN PINNOCK - [Read more]( Legal trends - ['Wealth tax' unlikely to be government policy in near future as pressure on tax base mounts]( - ALBERTUS MARAIS - [The post-pandemic workplace - a look at key trends]( - JOHAN BOTES - [Key industry group trends in post-pandemic Africa]( - WILDU DU PLESSIS - [Read more]( Logistics & Transport trends - [2021 holds supply chain profession's greatest endeavour ever]( - RICHARD DOS SANTOS - [5 government interventions urgently-needed to support air transport, tourism sector]( - MUHAMMAD ALI ALBAKRI - [How the aviation industry is taking off during the pandemic]( - ANAND YEDERY - [Read more]( Property trends [Trends to expect in the township development, office, retail spaces]( HERBERT SEABELO THELEDI As the fight against Covid-19 rages on, the property sector shows a bag of mixed results with some parts of the sector... [Read]( - [Subdued rental growth and new ways of working - during and after Covid-19]( - JOHETTE SMUTS - [Auction industry survival depends on going virtual]( - JOFF VAN REENEN - [AR, VR enable property development to break global boundaries]( - ANDREA TUCKER - [Re-thinking our approach to providing student housing in 2021]( - JOHN SCHOOLING - [There's good news as well as bad for the property industry]( - PAUL STEVENS - [Read more]( Retail trends [Recalibrating for diminished growth - resolutions for 2021]( AILSA WINGFIELD Despite the dissemination of vaccines in the months ahead, a larger portion of consumer spending will be impacted by recessionary conditions... [Read]( - [The evolving e-tail landscape]( - VILO TRSKA - [Acceleration of digital payments]( - JONATHAN SMIT - [Safety vs sustainability - the packaging industry's key conundrum]( - NTHABISENG MOTSOENENG - [The path forward for retail in 2021]( - MATTHEW LEIGHTON - [Confessions of a drinks salesman]( - ROWAN LEIBBRANDT - [The rise of D2C]( - MICHAEL SMOLLAN - [A bold year for beverages]( - ALEX GLENDAY - [Franchising post-Covid - 5 trends to watch]( - MORNE CRONJE - [Covid and the evolution of loungewear]( - NICOLA COOPER - [Read more]( Tourism trends [Together we can do so much more]( DAVID FROST Twenty-twenty was a devastating year for South Africa's tourism industry - but it was also the year that we came together as one tourism community and saw the power of true alignment and collaboration... [Read]( - [The 2020 hotel crash and 2021 crystal ball]( - DEREK MARTIN - [The value shift - how the travel customer has changed]( - NATALIA ROSA - [Understanding your "why" - establishing a new norm through purpose-driven actions]( - RAMSAY RANKOUSSI - [Read more]( Lifestyle trends - [Finding purpose and wellbeing through travel]( - MARIETTE DU TOIT-HELMBOLD - [The emerging plant-based paradigm - 7 trends for 2021]( - MIRA WEINER - [5 key factors influencing the business of fashion]( - MEAGAN DUCKITT - [Wine in the wake of corona]( - KRISTEN DUFF AND GOSIA YOUNG - [2021 is set to be a promising year for the fashionably forward]( - ROB NOBLE - [Read more]( FOLLOW US [List company]( [List CV]( [List new business]( [List portfolio showcase]( [List profile]( [Submit event]( [Submit gallery]( [Submit job ad]( [Submit new appointment]( [Submit news]( [Submit noticeboard]( [Submit op-ed contribution]( [Home]( [My job ads]( [My events]( [My company]( [My CV]( Advertising: We welcome your sales enquiries! 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