âEmail Playersâ subscriber Linda Fogg-Phillips asks a timely question: âI am very impressed with how quickly you always respond to my emails. How do you do that? Seriously... I want to know your secret. I'm sure you get 100's of emails a day (as do I). I need to figure out how to respond to clients and potential clients as quickly as you do.â This is not an isolated testimonial about my customer service. I get this sort of thing regularly, especially from other Email Players subscribers. My answer to Linda: âIt is because I ruthlessly protect my time. Mostly that means absolutely refusing to do any small talk, and if it ain't customer service related â which is priority #1 â it gets read, but not responded to.â More: I also only answer questions from âEmail Playersâ subscribers. And, while I read most every email unless it's incoherent or a wall of text that's hard to look at, I feel no obligation to willy-nilly respond to them all. Thus, those I do serve are often extremely pleased & happy to do business. More still: Little things like this add up big over time, and Iâm not even getting creative here. For ways to get creative about this, where you see not mere whispers of happiness to do business with you but SCREAMS of happiness to do business with you, then I suggest checking out everything âEmail Playersâ subscriber Mr. Vance Morris puts out on the subject. Hereâs why: Vance is by far the single best resource for learning how to merge customer service with direct response marketing to exponentially ratchet up sales Iâve ever known. He spent 10 years working at Disney â including designing, opening & operating âChef Mickeyâsâ (Disneyâs flagship Character Dining Experience). He has also consulted everyone from NASA & the Executive Office of the United States to Tyson Foods & The Smithsonian. And, he has even shared the stage teaching his world class business and service genius with some of the top direct marketers in the world â like Dan Kennedy and Joe Polish. More: If youâd like to partake of Vance Morrisâs course teaching his methods to my horde last year, you can get it at a huge discount from my affiliate link below if you do it by tonight's Sunday January 9 at midnight EST deadline. Something else: Youâll also get a free copy of my next unrepentantly pretentious & expensive book about how to ramp up your sales, influence, brand, and profits using the design-side of direct response marketing. The book is still being written and prepared. But if you buy Vanceâs course from my affiliate link, I will send it to you when its ready. (Probably not for another several months â so youâll have to be patient.) Hereâs the link: [httpsâ¶//www.EmailPlayers.com/vance]( Ben Settle P.S. More about the bonus book above: It also goes deep into how I use design with World-building in my companies. I wrote about World-Building in my elBenbo Press book from a publishing perspective. But this new book teaches it purely from a design point of view. In fact, true story: I recently had a conversation with Kia Arian â one of the only designers the great Dan Kennedy allows anywhere near his own direct response projects, if that tells you something â about this topic. Kia does nearly all of my businessâ designs. i.e., sheâs been closely watching how I go about my World-Building in âreal time.â And hereâs what she said about how I do the design side of World-Building: âHonestly Ben, in the whole world, you're talking about the 1% who can think at this level. Very few people can operate at this level. Now that doesn't mean that they can't, some people, they just haven't seen it. They just haven't been introduced to it.â But the World-Building info is just one aspect of my upcoming book. It goes deep into my 20 years experience combining design with direct response marketing to grow my business, my brand, and my influence â all starting completely from scratch. After the book launches it will sell for at least a few hundred dollars. Maybe closer to $1,000 or perhaps even well over $1,000. I am still working out the pricing & logistics. But if you buy Vanceâs course from my affiliate link below by tonight's Sunday 1/9 at midnight EST deadline, I will ship you this book when itâs ready later this year as a bonus. NOTE: It could be several months before the book is ready. So donât expect it any time soon. All right, hereâs the link: [httpsâ¶//www.EmailPlayers.com/vance]( This email was sent by Ben Settle as owner of Settle, LLC. Copyright © 2021 Settle, LLC. All Rights Reserved. No part of this email may be reproduced or transmitted in any form or by any means without written permission from Settle, LLC. Click here to
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