Alchemer Update: Listen to events in Salesforce, Zendesk, and more [Newsletter]

Plus, an e-guide to close the customer feedback loop and a customer story about how to build a better mobile application. [Alchemer Logo](113/czZV604/VVDshL5NWqNyW6MvdgC1F7PmjW6YVQGc52PVtzM3ZwR23qn9gW7lCdLW6lZ3p2W3qPwP92FHmkkW7Sm9jk6Z8_RVW28fDfD2Sq68GMK7vnfHh2hlW89pptQ2GX2RHW2bzX3m36dT9hW7nDhS94-vmfVN9kZbbGzmMk0W4rKxGX5MvZylW6TN8k23sQDW_W9lcv948YdWCcW66VqfV6k1nwnW84_HXx1BRR55W3pvlLh2fnZdVW3txLZr6RfBkVW6pyjZt14QkYsW76RGqz8BjMM-Vw_8x87T9_klW9l7rfH7NvpvcW5-zfd98Rc3pZW8nQ8bJ4wFtmHW5Nln8G7_JK6xW1-Gj7C8mltNgW5plhSN75lP_6f86m04004) August 2023 [Monthly Insider] [Workflow Initiator Gif](113/czZV604/VVDshL5NWqNyW6MvdgC1F7PmjW6YVQGc52PVtzM3ZwR23qn9gW7lCdLW6lZ3nHW8w66sN2xPpV2W1FbfWR99ww3JW200My-8YDx0dN29rH9HTxTGvW7QP2lZ5lnTc7W3QlD8D14H_RxW67kTs85_hsYtVq6D3p7RKvHkW5CQjJ31gKbSTN3BHy3tR4RccW8708qd1N5jmFW1sdqV11wjSwLW7tDk0r2DRcHfW5rQJWz69qmwyN2VD85qfZ0-bW9g_Gd016367kW8SRKkT4C573_W1W6myl58vj9jW8BZSGc2jt8dsW6sdlJV4KBkf0MzKRh-hr-VQW89Tq3n4pSMlkW2rL1xQ2bPk3XVMbBcr4TgvNZf1mMKNY04) Listen to key business events to automate always-on surveys and feedback With the addition of Alchemer Workflow Initiators to Alchemer Workflow, you can listen to events from your third-party enterprise software such as Salesforce, Salesforce Marketing Cloud, Salesforce Service Cloud, Zendesk, and others – to automatically initiate surveys and feedback requests in the context of your customer’s or employee’s experience. Alchemer Workflow Initiators allow you to hear from customers and employees when it matters most and within the context of your key business events. [Read more on the blog](113/czZV604/VVDshL5NWqNyW6MvdgC1F7PmjW6YVQGc52PVtzM3ZwRY3qn9gW95jsWP6lZ3plVQs_tk60NhsbW557FCR9lq0QJW36Nhcm3VcpwwW5qJ6Px9bzbD4W6lv4BT7-8-Z6VrH5dF109YXBN36hVsXWX6--W3pYQs485DdhMW6x42fw8vS5xvW60tZxp4qpQFMW5KdHVz4D1J7mW2QFz_D80q_rsW52HxCX6y-LxQW1f3qfh49Jv48W6v__JF71QhxHN3c9DcDh7hh1W5l00MN31TjLWW11388m2tbwbzN1d2v8CMq5ccW1zyL0Y2ll-SrW8N5Z8B46VfGkW20q3Kz5nNt2kW6Vg8WD6CStkRW2ddDwV2-Z1XwW8YY-S3349R1PW2q8Jz_1rQ1RPW99KTdp4D3PfqVsVjCL5ytcDGW1TWrhK60t2-TN5PCgZNDfHQnf5rmZxn04). E-Guide: Close the Customer Feedback Loop [Lightbulb: Tips and Tricks] Customers want to feel heard. And there are business benefits to making them feel heard, like helping inform your CX programs, drive marketing initiatives, and increase customer loyalty. Learn how to close the customer feedback loop with this e-guide: [Close the Loop with Customers](113/czZV604/VVDshL5NWqNyW6MvdgC1F7PmjW6YVQGc52PVtzM3ZwRl3qn9gW7Y8-PT6lZ3m5W4XVjf88K9RTHW8LyCZ04yzPMjV9S0Dh4BfPcpW7Qcmkz5_QKVhW3H5GhD5P4vGMW96Zjkn1d_1XlVCD23b7BvFp-W3_78805Nd08wW59KPkM7mJ65RW5Z2Lyz1t3L7BW6j5DCV1d0G1hW3h_3xg4RNM4VW1wgwTJ4q861KW3kt3n07gDCx6W7nzSpC2jPTGdVQWtb17-9psqVBSkXf8JCb4lW7Byghp6WtRxcW3ch7_73J3gpyVlv8rT8p7dVVW3p6r5-5QvQfDW2lDyjg7dDKsHW1J9Z8Q6lCwH0W76c8WD5pCz5QN6czzs72zh8CMnVp6Sc2sBff6R8zz-04). Determine the right approach, connect at scale, and track analytics to prove your success. Download the e-guide today. Meet Alchemer Mobile — The AllRecipes Story Not only did AllRecipes boost their app’s ratings in the app store with Alchemer Mobile, but they now collect hundreds of thousands of pieces of customer feedback in a scalable manner to inform their product roadmap. [Case Study] “Alchemer Mobile helped us improve the quality of our product by looking through trending reactions in our community, which helps us make decisions about our product and business based upon the data we pull from the tool.” – Alicia Cervini, Sr. Dir. of Business Strategy & Monetization It’s a recipe for success. [Read their story about building a better app today](113/czZV604/VVDshL5NWqNyW6MvdgC1F7PmjW6YVQGc52PVtzM3ZwPT5nXHsW50kH_H6lZ3mJW8BS_1f1n7j2tW4N60Tq2JMrXqW8X2tqD17Qtm6N6_4pFP5DnGzW1zRpt92xkqMpN81jSZg5DQv_W8X138s4ZQ-q-W99Tgc85DfSP5W9g6KpP2t5MkgW9f979w81QFYvW641L0T6XGQTfW33dHCj6ZFM9HW2m39WK7xblT1W6nr25C68kN5mW6CG56R8kVL-xW4z6crw28ZghDW4j70Dj2pCFkCW476fkt70y0kGW6gNRBq76mPkzW64HGgS38J3lCW18KMtb1cp90sW3_SFB82ZyqsjN4W_tV3CB-BkN6Gt9mBP590gW1fKQwC2Y2xnpW3dd1lZ2T0p3zW3dzZCH24SCqjW892B1y1169mHVVjSMs8G-FkmW74NQp_73rfP-W7HYT182pkWSkVzlnBG7S8FG6f5K7-fb04). Join Alchemer Webinars: [Feedback-Action] September 5-6: - [U.S. Sept 5, 11:00am ET](113/czZV604/VVDshL5NWqNyW6MvdgC1F7PmjW6YVQGc52PVtzM3ZwPT5nXHsW50kH_H6lZ3mzW3nVVJv9c6JcWW471Dym2y1T34W6dG0lM10YjmMW9lh_kV8mntH4W4c6Hn6152Ll3W7mvS2J748WzRW5c0VXv9dZ0XyW4kmXzw601xGtW438mlM87w9jXW2VN-bX5sZY_dW5Vw_S54WyvbGVkNHpP7Wn0q2W42Fkzn89bpVSVCt6MH8THl59N7jvm5J17sDHW50QFR_74dGlvN9lQXLqrTbz6W6Xp-wl8DTYmKW83XKdk6vc56mW5tFzN71F017KW2hvcrw8p57NLW6D0gdW78Pb9lW4Y4355284mxcW5Qbj-82v7bf4W2Trsx93dD3ZdW90J74Y98V678W7PSs2l3T4Xq5W97r-m55PtcSdW90YX0V5Hb6ChW5-SRG57_lpmhW5X4Bvl1HwQmzW6JKMzB5rzZStf1Prt9T04) - [APAC Sept 6, 10:00 UTC +9](113/czZV604/VVDshL5NWqNyW6MvdgC1F7PmjW6YVQGc52PVtzM3ZwPT5nXHsW50kH_H6lZ3mHW1Fp8VG7C-nXDW1hYLMM6PTXDvW4z_6rr2cHGd6VDGW818NjL_DW1XcFvZ6-jzK6W4Z3WNr6rGdLTN4XRRg_B5ZD3W75pyXm4_sQf6W3nB44R6mBV1mW1hsfv_2cgSTHW43yjXN4YxR1nW2dJbmw3Hd0fbW8W3NpJ1Yd_s3N3W1tBxRMcpvW1lBgqR2Xn78CW8WWmKy2qP2y7W2cjpQB4RDgp7W2xMytp7WT9d8V4khdq5WS_GzW6Mf7pz22SxxwW8mwTDY33HPhVW7M7Y7M8JsRwXW447C9b2JCy6XW2B8L3k8RjlGyW98wFCT47m3HZW4xmgkb7L9cjlW7hg4pW7xSZnPW2wHhPm3rY1SrW1j5fsl4JbCqwW95SR6D468D5GW3tCcLT4c-vNYW4LGlWX6s5lT9f2HCMtv04) - [EU Sept 6, 10:00 GMT +1](113/czZV604/VVDshL5NWqNyW6MvdgC1F7PmjW6YVQGc52PVtzM3ZwPT5nXHsW50kH_H6lZ3ljW929SG3454mh8VFHpMc7w4Yh1W8vjxCw8FSCMYW6XhyVd3vgGt2W7jfw4g2nxzxVW229Tzt5yQrMgVKQgSY9gtjbHV5L3PH8bjP5XW3dCwj78khMz-W7DbGfG3kRmsmW33nWm22SRrG-W5rgw0j6FlclxW1xS26B24VS1CW2z-TKF5NdPy6W1rHsqK6fn7JyW9hTkj48qrCWBW3KH21l6fJ8fWW8mx0wj22Q9zpW9f8Xl947l0FDVmWMTH6-vKTfW6YcnN73ns36XW4N5-cN3sBB0CW919m4g1xN32SV-9_r_6HBBXlV2QzxD5zkKCdW4lXVl36DX5BXW4X5G8G49BHDcW90XfhW6TFDyBN4r8gbKD5fLSW81s9s14mzYrdW7HC3Tx30GpPQVVlr9t3X2YdNf5D06HC04) [Newsletter-webinar-Mobile-Demo] LIVE September 8: - [U.S. Sept 8, 12:00pm ET](113/czZV604/VVDshL5NWqNyW6MvdgC1F7PmjW6YVQGc52PVtzM3ZwPT5nXHsW50kH_H6lZ3pnW2ngQN25-cMxvVRVQlS7hjzjwW1R0PRT2hy06QN8Nz5VHLNTWxW5H6Vqn1gFGLhW6Lp-0w3kdkHZW93HtJH3jZDvBW74_qp34g3Bp1W2VNHtv2KJfxnW8NSPxk40htp5W4HG3kV4k39SBW2Lyzwq6W2HKcW2mKhW78F1l8kW5j3cHJ6Z9smmW6kRRW95K46ybW3drBTR8t1qkPN70tr5KLDR5wW6GKTgm8J_NBkW8Ty08B1Xnff4W8hprHx1Ztkh4N1hrTXDM4n2jW52kXN43MZSnDW9bgQqF5dXyNsW8TcY9Q3JSfnjW20djvk5WGbzLVRv5LJ1zs5dtW4Pfmx85X4FTvW9fXzCp5znZvbW776SfN43fg4MW6Wwb6s2rlYZFW3H_3NV200nmqW33JV5R2C6_tsf6BhGT804) [Data Security] September 12-13: - [U.S. Sept 12, 11:00am ET](113/czZV604/VVDshL5NWqNyW6MvdgC1F7PmjW6YVQGc52PVtzM3ZwRl3qn9gW7Y8-PT6lZ3ktW6GWts45mGck0W8FV-Dm5H9hw7W6ZYQX61fCmHrN7tQYnhJ3gSrW3S5y8y5nykcKVRlYh-258Y4yW4KrS1g6q7tbyN1JhRW6T6fJ6Vvw1yH95pj_fW2n6QgV8xJx47W4H5hT-2gySvYW3fnzhf6Q7kf0W2HRb646S5vL0W3_N5vS3sCzpXW3Xtdk_56TC_4W8jQ0Sp4_YNYCW5DRVw92CHPFJW58kk8372Vf-rVDRrzx1Zd2q6W27h9Q16hKT3TVKWlyh8ddpMfN4VsxSmp4HyZN5n0T1HSFbVgW5F0glj5H3wWtW4f0kGT5DlmyyW7xS1Gy1BbXfsf8mzkz804) - [APAC Sept 13, 10:00 UTC +9](113/czZV604/VVDshL5NWqNyW6MvdgC1F7PmjW6YVQGc52PVtzM3ZwRl3qn9gW7Y8-PT6lZ3l3W2cFVzT6g3qSSW3xMJsh2BjtQ7W22xMVz8kZLr9W6fTs3F8kd1N-N7j4qKJZNTbzW5BGdBd8tKtYQVWZHHQ89XysJW57C17B1DzRStVFpK-G7DNZzcW7Y8z4g3qk493W14bwZN7gHnbxW5clMF72JmrtfW1Cl5rt93vjz-Vn0sz53-Spw_W749TQJ6B6v5qN20nBrj1DbX6W7wgJD07DCHNnW4JnG1R3XsCS5W3F_8y48YYx0CW22C0B99jd6TDW2gWXlK3smzy0W64FYc22BVwn3W1nBzrr2WBm3CW764Mgm6k66Y4VHwYGN6t-9jhW9b4jJ861Djvhf8tBgs004) - [EU Sept 13, 10:00 GMT +1](113/czZV604/VVDshL5NWqNyW6MvdgC1F7PmjW6YVQGc52PVtzM3ZwRl3qn9gW7Y8-PT6lZ3pyN59rZmsJ0TCMN65GWLFKwZLkW1lFckZ4sVcsRVlg86_965LH3W2MP5jw1V3cDmW1npSb16KbJq1W28hVFN6ncN-vW3qp65-6KG7SnW18mFK31KM9RnW5SnHGq7shrvHW6C66Ml1Grm0xW4VfzXW9h4ZyTW6W4vMB1t7PNTW2_1-bB2gtQMsW40-22s1HYkWSW3yqT-27DT2GdW7LX4268kLz2BW6tP6q97xDPqqW3ddls-6zBZMGW3RtlKc8My_PJW29cN6D1xT1VTW4-ZK-J1vdK5gVj4mFV7-qMMyW7PgS3N1mv24pW3T1mwz8nNH5MW1SVFhW1yXtw4f18PqH004) [Newsletter-webinar-Mobile-App-Customers] NEW September 19-20: - [U.S. Sept 19, 11:00am ET](113/czZV604/VVDshL5NWqNyW6MvdgC1F7PmjW6YVQGc52PVtzM3ZwPT5nXHsW50kH_H6lZ3nmN8przVQ8Sd1XW3YTwds6HQ4XGW1ZjrsF4BSGSBVRkgp72Bd85yW6FW9dM3YnM7-N8-Lpd3yHDxrW2NvHF14FvwT8W81g4Pm80P7g4W35kfZG387ptqW4_qpH_8R0Q9tW5hl_-h6fFgVtW4tfNjX6C_50lW1smvp695FcZTW3j8hQP4q08PPW7LF7rf7Xvn7cW5SKFtP5JhxHQW3smbNn8X3wGLW4CyGfn96NYNSW54wH_K5r5pKDW8NzyBt14D8KJW2xvpzT2ChlqmW3rcLng8Zn5yMN6yZg5GF9-GVW6Nz4rP8Yy6QFW4jx6-W2lg7KzW84CMtS2Jpc6YVhY7g_2KgK5JMDJV_zwQrLHW9cGh5m4FPLRnW5Bqky256QJ5PW8Dbfpp5jBbXWW3f9RK48hW54Sf6dF_b004) - [APAC Sept 20, 10:00 UTC +9](113/czZV604/VVDshL5NWqNyW6MvdgC1F7PmjW6YVQGc52PVtzM3ZwPT5nXHsW50kH_H6lZ3kKW4Nj4Yv3vJg5wW1dsrbL36KgGcW8_r3TV95D0F7W4NsLp615FjZ-W8PY4JP3L7WyrW5V820m5pF7vRW3Kz12q1kmLmjW6wyRCQ4hc80pW3T2Fl28rQQFHW5nTmj71W0j10W1qFLVt8_pH6XW1lsZqQ4nLs2-W1CbXkg6XTlQ9W36VSTm76c-SNW8y4n3D1lNDwyW2hczg_2wSjfYN6p6cwtgGbQmW3mKZ2z1LH74fW5y1p9H8gxBPnVGqqS-4mT_N9W8-svTf3S16kLW65L4-N89ZPMyW3frpgD5WKsbwW6W09qs7vQdPMW5l50Zb1mTYVJW3PsqY12Q99JRW45v_tS6zQCjgW6B5KQl3nDdB1Vcqqtq3Q_TTHW40Dlg13WcnhPW5hCphk6TRxQsV2Nbdm6yyb9vf6MFxsj04) - [EU Sept 20, 10:00 GMT +1](113/czZV604/VVDshL5NWqNyW6MvdgC1F7PmjW6YVQGc52PVtzM3ZwPT5nXHsW50kH_H6lZ3kTW1-2d6569X6mTW9cc6c61xYdfHW3hYrDn5r3lMsW8ZnvhX7TYl-TW1w1NWG4rxFlnW8VTfWx17rYKpW1KflGs3GRy2tW6hMPDl2LzHHQW6XN_qw3TVn2VMGV6dXJVPMRW3YdG7R1Vl5zNW2JHQ9s4Z5Dc9Vj6F_q6jrvgKW6tVNXl8bbR6bW8wDQDs7Htn0yW7tdb1g3M_NfYW5ngtSc4CGcRcW7V3n_8376qxqN2TNyj47fTpbW6GwCJl2_1pngW3rrNlK7cnQ-DW2mm4x33T0kK3W7LQSTz80kgqRW4qs07h52DYQjW3L2h-C6L82qLW1vJMfx1NjRZvW8nD7JF80JlP5W8xBwN13Mb3B9N2GyWbKZnGDpW98ljGt6L1VPRW7Tvsv68DrPV4W40D3PF6CxjYhdxntpT04) [Connect with Alchemer in the way you want](113/czZV604/VVDshL5NWqNyW6MvdgC1F7PmjW6YVQGc52PVtzM3ZwRl3qn9gW7Y8-PT6lZ3mNN7wDFZFhHkh0W9k3rFW4k2NCRW10_CfK133cRkW6p3jnZ5TYqJ2W8CXqyN5DyzwrW8mGSlp205NRKW8snwSj7LRFwHW7ChhDr2C6_KsW3KTPCX3FQF7sW2p-dM_3p2zpqW6QKfrl34WNHHW5SYWV54_f41wW99FHHy19MRXWW4JxlKv2VgK54W6ZGj567nfcS5W5ttwXh1-mL41W6pnX0-3RtblmW7LXbbX1f2jTcN5Sd7pdghCflN19PljNbqtv9W1Qt7C62yV5v7W5Fb_Nr5C-JZbN19g13HZ7GPBW8drXnG65dx4WW52_2DX85TqM_W72r56Y7wL9JVf8kSRMs04) G2 Review of the Month Our favorite [G2 review](113/czZV604/VVDshL5NWqNyW6MvdgC1F7PmjW6YVQGc52PVtzM3ZwRl3qn9gW7Y8-PT6lZ3nlW8_dN1F8lcdj9W5Cxtk11s8X5BW5xJHmz8s-QXsW88kd9f3twCWWVMmZKM1rzfyqW6tklKl3dDFqhW2-8Ndk8808-QN992YHbMwKxSW1p889c7c3ZyGW8k9YCY6FM12cW55cmyJ4htPmwN5D8WR6s3d_HV_MPd52Rsx0-W7Ckp_h2W6SXlW1Z0sGr2GkxH0W8jxs9-1HkwPSW530GkF3dk-YJVQPkQX6KHjgfW6v-vJp3r4TW2W30BHLn8fSHB7W4bPY7V4Cj2snW6_D8Zf1WlvLnW1_pHPt91BlnmW2dntpG2XfSGGW37P4yd3d2nwMW6Fm6RZ7gBDpVf6S1xJv04) this month comes from Sandra. She calls Alchemer [easy to use](113/czZV604/VVDshL5NWqNyW6MvdgC1F7PmjW6YVQGc52PVtzM3ZwRY3qn9gW95jsWP6lZ3lfW3qZnsw4vV4D_W3Mk-ml2NY8x3W1jQFdh6DXstXW98qHnq3vJqJ-W2GmHG128C1hGW4YKTqF3R91fwW7vC3wm3WDQpgW32Cjhp92MJ9HN9hXGb2chCW7W5TnNjZ91Xx48W7h2PBz3d56RgW5Nsg8s1SR-QwW6tc8_25Tj-THW3Bkg3514jhHsW1RgpjN8WPYrFW7wWn0N29S4pRW4s6T0Z37l9FMV_ymz_3bL1-wW3NhpYd44hFbVW8h7t366-RzrCW3v-s7p3TfPsFW1Sh_bc6x07n5W22yct42LC2WgW3MWSFb6QGY-XN81RwlXd_bgwW9dHz5K3w7CgGW8G6s9P772XcdW6W3k-c2HvqxwW141df55D1flRV_JYpm6M_rTrf8PTNPW04). "It is easy to build a survey. You can create response conditions and connect to other systems." Thanks for using Alchemer, Sandra! 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