Giving you travel flexibility and space

[Web view]( [Alaska®]( Hello, {NAME} | Mileage Plan Member | [Sign in]( Peace of mind for future travel planning Dear {NAME}, As we continue to navigate this new and ever-changing landscape, it’s hard to know what the future holds when it comes to travel plans. Right now, we want to make sure you have the flexibility and space to make the best decisions for you and your family. Here are some important updates when it comes to future travel: Use your travel credits longer. Many of you have travel credits or eWallet funds in your account, but aren’t ready yet to make future plans, so we are extending expiration dates. • If you have a valid credit in your eWallet that was deposited before March 1, 2020, your booking expiration date will be extended by 6 months. You do not need to travel before that 6-month extension date – you just need to book your ticket by then. • For those who canceled or will cancel their flights due to COVID-19 impacts in March, April or May, the credits in your eWallet will be extended through July 5, 2021 for travel through May 31, 2022. We’re working as quickly as possible to reflect these updates in your account. Book without worry. Our [Peace of Mind]( waiver, which began on February 27, has been extended. For new ticket purchases made before May 31, 2020, you can change or cancel without a fee. Fare differences may apply and non-refundable tickets will receive credit towards a future flight. If you’re looking for answers about the extension of your elite status, companion certificate or Lounge membership, please visit [our blog](. Giving you literal space. On top of all the ongoing cleaning enhancements we’ve made to ensure the ultimate safety of our guests and employees, we’ve also taken additional precautions to help you create [extra space on board](. If you have to travel—now through May 31, 2020—we are blocking off all middle seats on large aircraft and aisle seats on smaller aircraft. • If you’re a family or large group who wants to sit together, feel free to make the request with reservations or at the airport. • At the airport, if you’re uncomfortable with the distance between you and others, please speak with a customer service agent about your options. We’ll continue to monitor the situation and re-evaluate our efforts to provide extra space beyond May. I hope these changes help ease any worry about making future travel plans. Be well, and we’ll see you on board soon. Andrew Harrison Chief Commercial Officer Alaska Airlines [BOOK]( | [MY ACCOUNT]( | [PREFERENCES]( | [CONTACT US]( [Twitter]( [Facebook]( [Instagram]( This email was sent to {EMAIL}. Alaska Airlines, PO Box 68900, Seattle, WA 98168‑0900. © 2020 Alaska Airlines. All rights reserved. View our [privacy notice]( or [contact us](. [View in web]( AEL_20200416_AndrewLetter_2 [Alaska Airlines logo](