Airline fine print, cops and convictions, Cowboys' slide: Your Friday evening roundup

November 24,  2017 By Amanda Wilkins Good evening! Here is a look at the top headlines of the day. 🔎 Prefer the online view? It's [here](. Ann Allen uses a Southwest Airlines kiosk to print some luggage tags at Dallas Love Field on Wednesday. She was passing through Dallas from El Paso. (Ron Baselice/Staff Phogotrapher) Airlines How easy is it to understand your airline ticket's lengthy fine print? Every time a passenger purchases a ticket, they're agreeing to a lengthy contract of carriage that outlines the services the airline will provide and, just as important, the rights passengers have should something go wrong. [The contracts can range from 17 to around 74 pages](, with the average running about 20,000 words, according to a survey of domestic airlines conducted by the U.S. Government Accountability Office. So how easy is it to read all that fine print? Not particularly, as it turns out. They are so difficult to parse, in fact, that the survey found that you need college graduate-level reading comprehension. [Read the full story from airline industry reporter Conor Shine](. Pillow Fight: As airline profits soared in recent years, U.S. carriers have invested billions of dollars into improving the passenger experience. Now, [the battle to woo the highest-spending travelers has expanded to a new front: sleep](. Top 100: Every year, columnist Cheryl Hall is blown away with the [special things the employers in our Top 100 do for their business families](. More business news: [An upcoming 'Shark Tank' episode will highlight Dallas native’s medical testing company](. special offer [limited offer digital access]( Family members of Jordan Edwards, who was shot and killed by a Balch Springs officer, pray in front of the Frank Crowley Courts Building in May. (Ron Baselice/Staff Photographer) criminal justice More cops facing criminal cases, but convictions are few in Dallas A Garland police officer fired 41 shots into a car, killing the driver after a high-speed chase. A Dallas cop chased a bicyclist off-road before striking and killing the man with his patrol car. Both officers were fired and indicted on criminal charges. Both went to trial. Neither went to jail. Even as indictments rise and firings are upheld, [police officers are likely to be cleared in the courts](. Four decades passed in Dallas County without a single police officer being indicted for an on-duty shooting. Now four such cases are scheduled for trial in December and January. Editorial: [The Dallas Police Department has finally entered the 21st century with public records](. Meanwhile: Memorial services for a fallen Border Patrol agent are planned for this weekend [while FBI investigators dig into the details of his mysterious death](. Dallas Cowboys owner Jerry Jones watches team warm up before Thursday's game against the Chargers at AT&T Stadium. (Ron Jenkins/AP) DALLAS COWBOYS Jerry Jones speaks out after loss to Chargers [Jerry Jones understands the Cowboys fan base is furious with what has happened over the past three games.]( The team's owner and general manager is far from pleased with how they've been outscored 92-22 in three consecutive losses to the Falcons, Eagles and Chargers. But it was clear after Thursday's loss and again during his Friday morning radio appearance that he was trying to be as positive as possible with five games still remaining. "There are so many things we have to do better," Jones said on 105.3 The Fan. "There's not any one thing." He then listed better offense, better defense, better coaching and a better job by himself as the GM. More Cowboys: Bob Sturm analyzes [how the Cowboys hit rock bottom, and what it means for coach Jason Garrett’s future](. Better late than never? [CBS and Dish Network ended their blackout hours after Cowboys fans missed the Thanksgiving game](. [Sign up for breaking news alerts]( (Jae S. Lee/Staff Photographer) Photo of the Day Highland Park High School quarterback John Stephen Jones (9) celebrates a touchdown with teammate Conner Allen during the first half of the Scots’ area playoff game against McKinney North on Friday at AT&T Stadium. Jones, the grandson of Cowboys owner Jerry Jones, helped lead the Scots to a dominant 73-20 win, throwing for 263 yards with three passing touchdowns. He also rushed for three more TDs. Keep up with all the latest playoff scores and pairings [at SportsDayHS](. Around The Site - Fort Worth: While firefighters battled a blaze on Thanksgiving day, a man took the opportunity to [steal a Fort Worth Fire Department vehicle]( - Tragic accident: [A Houston toddler died after being run over in a driveway on Thanksgiving](. - Politics: [Lubbock native's death in Israel sparks legislation to cut Palestinian funding](. - Commentary: [Sorry, but the internet had already lost its neutrality](. - Nomination: H-E-B's Charles Butt, who's giving $150 million to public schools, [is my Texan of the Year](, writes columnist Jacquielynn Floyd. - Marching to a different drummer: [Army veteran finds a new band of brothers (and sisters) in the SMU pep band](. Magical Winter Lights runs through Jan. 7 at Lone Star Park in Grand Prairie. (Jason Janik/Special Contributor) Finally... Hello, holidays! If you have family in town this weekend and you're desperate to entertain them — or you're just looking for some holiday cheer — we have you covered. GuideLive has its annual list of the [best places to see Christmas lights in D-FW](. There's also the [top 30-plus things to do this weekend](, or their list of [the best kid-friendly events](. If Black Friday didn't beat you down and you're in the mood to shop, here are [10 places to check out on Small Business Saturday](. Advertisement 👋 That's all for this evening! For up-to-the-minute news and analysis, check out [DallasNews.com](. 💖 Share the love! If you like this newsletter, please [check out our other newsletters here](. 📧 Do you have feedback? Send your thoughts, questions, praise and corrections to [newsletter-feedback@dallasnews.com](mailto:newsletter-feedback@dallasnews.com?subject=Evening%20Roundup%20Feedback).[Dennis Jansen](mailto:djansen@dallasnews.com?subject=Newsletter%20Feedback) STAY CONNECTED WITH US  [Facebook]( [Instagram]( [Twitter]( [LinkedIn]( [Tumblr]( [Google]( [Reddit](  [OTHER NEWSLETTERS]( [SUBSCRIPTION OPTIONS]( [Unsubscribe](  |  [Manage Preferences](  |  [Privacy Policy](  |  [Contact](  |  [Advertise]( You received this message because you signed up for this Dallas Morning News newsletter or it was forwarded to you. Copyright 2017 - [The Dallas Morning News]( | [508 Young St., Dallas, TX 75202](#)