Newsletter Subject

Password security notice

From

8tracks.com

Email Address

no-reply@8tracks.com

Sent On

Mon, Jul 17, 2017 09:39 AM

Email Preheader Text

Hi {NAME}, We're writing today to inform you of a security breach. Some 8tracks user data, including

Hi {NAME}, We're writing today to inform you of a security breach. Some 8tracks user data, including email addresses and encrypted passwords were leaked recently. [8tracks]() [Get the App:]( Hello {NAME}, We're writing today to inform you of a security breach. Some 8tracks user data, including email addresses and encrypted passwords, were leaked recently. We apologize for this breach. 8tracks does not store sensitive data such as street addresses or credit card numbers. Nonetheless, we've identified some weaknesses in our security systems and taken steps to improve those systems to prevent further attacks. What this means for you Passwords on 8tracks are hashed and salted, meaning neither we nor hackers can gain access to your password or your other accounts using this data. Nonetheless, to err on the side of caution, we wanted to notify you of this incident and recommend that you [change your password on 8tracks]( and on any sites on which you use the same password. You've probably received similar advice after near-identical attacks on [Dropbox]( and [Tumblr](. For more information, please read [our blog post on this incident](. Protecting your password As a general rule, we suggest you refrain from using the [same password across multiple sites](, particularly on sensitive applications like email or banking software. You should also take advantage of [two-factor authentication](, when possible, and a password manager like [LastPass]( or [1password]( to make it easy to use strong, unique passwords. Finally, we recommend that you be alert to "phishing" — a scenario in which someone who acts like a friend requests sensitive information over email, such as passwords, social security numbers, or bank account numbers. 8tracks will not ask for this type of sensitive information over email. Services like [LeakBase]() and [HaveIBeenPwnd]() let you check if your data was involved in a security breach. We are sorry for any inconvenience this may cause and are committed to doing our absolute best to protect our community and keep our users' data safe. Please contact us directly [here](mailto:contact@8tracks.com) if you have any questions or concerns. Sincerely yours, David Porter CEO & Founder, 8tracks [Get 8tracks for iOS]( [Get 8tracks for Android]( [Unsubscribe from emails]( © 8tracks Inc. 51 Sharon St, San Francisco, CA 94114, USA

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